OBP holds Lean Six Sigma training for management team

MANILA, PHILIPPINES — Independent Business Process Outsourcing (BPO) solutions provider Offshore Business Processing (OBP) has recently conducted learning sessions for its management team to encourage the growth of its employees.

The series of workshops, called Synergy, equip the management team with the right tools to help enable optimal work processes.

One of the topics covered and introduced during the activity was the Lean Six Sigma methodologies — a team-focused managerial approach that seeks to improve performance by eliminating resource waste and defects. This trained their leaders to develop efficient strategies to meet clients’ needs effectively.

Lean Six Sigma accelerates the potential for organizations to achieve their goals. It is proven to help increase profits while reducing costs, improving an organization’s efficiency and effectiveness, and developing the skills of its people. Implementing the Lean Six Sigma methodology streamlines processes, improving customer experience and increasing loyalty. It is also effective in improving turnaround times and increasing capacity and profitability.

Lean Six Sigma Certification

Lean Six Sigma offers a certification program to produce professionals with intensive knowledge in analyzing processes to reduce waste and eliminate defects. 

In a statement, OBP boasted of its “exceptional” training department, which sets them apart from other companies.

“Offshore Business Processing takes pride in having a trained, certified Lean Six Sigma management team that is keen on implementing and observing the methodology in the development and improvement of our business processes and workflows. Our dedicated specialists and team leaders diligently adhere to their SOPs, assuring our clients that our operations and methods effectively bring value to their businesses,” the company added.

OBP is a recognized industry leader in Australian offshore services and business solutions, providing outstanding, reliable service to clients worldwide. It is listed in Outsource Accelerator’s (OA) Global Outsourcing Firm (BPO) Index, a vital tool in assisting the BPO decision-making community with a broad but objective industry assessment. OBP is also currently subscribed to the Source Partner Program, a powerful tool that helps BPO firms with marketing, sales, and business intelligence.