January outsourcing performance

Outsource Accelerator (OA) saw a significant increase in outsourcing interest as observed in the huge jump in web traffic. In January, the OA website generated 748,628 page views (+23.03%) from 263,042 visitors (29.90%) coming from 63 countries, representing 28 sectors. From this traffic, the Source Partner platform generated a total of 1,520 inbound inquiries (-5.41%).

Of the 1,520 inquiries, there were 1,248 quotation requests (-5.67%), representing an estimated 3,878* full-time staff with an outsourcing value of $116,340,000 *. See all analyses in the Source Partner dashboard.

In the last 12 months, OA generated 20,178 outsourcing inquiries, with a total of 16,699 quotation requests. The annualized quotation inquiries amounted to a total value of $1,685,100,000 *, requesting 56,170* full-time roles.

*Conservative client value calculation: take the lowest end of their role request numbers, multiply by conservative top-line revenue of $1,250/role/month, multiplied by 24 months (conservative team lifetime value & duration)

Key metrics for January 2024

Total outsourcing inquiry value – January 2024

Total outsourcing inquiry value – 12 months

Notable inquiries

Outsource Accelerator generated nearly 50 inbound outsourcing inquiries for every day of the month in January. Of these 1,513 inquiries,1,258 were quotation requests. Here are six interesting examples:

Quality analysis

Outsource Accelerator analyzes the data from all inquiries monitoring them for quality. The platform assesses lead quality on a range of validation, quality, and engagement metrics.

OA500: The Global Outsourcing Firm Index

Outsource Accelerator monitors the outsourcing industry and has developed a ranking system for all outsourcing firms globally. Our Research Team has spent the last 12 months collecting the necessary data (measuring over 20 publicly available metadata points), analyzing, and publishing the findings.

All firms within the OA directory shall be ranked in order – from #1 to #2,852 – based on the results of our analysis. We are about to publish our findings, and would like to give you the opportunity to amend or verify the publicly available metrics that we have for your company.

Read the OA500 methodology white paper here.

Outsource Accelerator will be announcing this year’s OA500 in February 2024. The OA500 is a prestigious index of the top 500 outsourcing firms globally. We expect this objective index of the top 500 outsourcing firms to become a vital metric for the industry moving forward.

To ensure the most accurate representation of each firm, we encourage all BPOs to claim – or list – their company page now.

Stay tuned. Email us, if you want to know more.

Outsourcing inquiry insights – January 2024

The Source Partner dashboard provides live analysis and deep-dive insight into the traffic and inquiries coming through. Some insights from this month:

Number of roles initially required

Clients typically start with a smaller requirement and then grow the team once they settle the team

Size of clients’ company

The inbound inquiries come from companies of all sizes – from startups to multi-national enterprise

Location of clients’ company

The client inquiries come from across the globe – typically from the high-cost English-speaking nations

Clients’ company sector

The client companies cover almost every sector possible, and the roles they seek are also very varied

Source Partner v3.0 is now live!

The new Source Partner dashboard is now live!  The v3.0 release is a complete rebuild and offers unrivalled tools to help outsourcing firms attract new clients, and make more sales. It offers:

➤ Powerful business intelligence tools to identify outsourcing client prospects.
➤ Get introduced to hot inbound outsourcing inquiries.
➤ Powerful analytics and business intelligence tools to assist the sales process.

The most powerful outsourcing platform

The Source Partner platform is the world’s most powerful outsourcing marketing platform, business intelligence tool, and community. Join us in this journey. Early birds catch the worm!

List or claim your company page today – and get access to the SP dashboard. It’s free.