GoTeam holds first masterclass on results enablement
CEBU CITY, PHILIPPINES — GoTeam’s Breakthrough Results Enablement Program recently held its first-ever Masterclass session, tackling the advantages of using DISC – an AI tool from Crystal Knows that helps unlock the key to understanding personalities and improving communication in organizations.
Gracing the event as the speaker was Connor Reilley, Director of Customer Success at Crystal Knows, who shared about how DISC enables individuals and teams to develop empathy for one another.
As a well-established and trusted behavioral framework, DISC helps organizations communicate better, build high-performing teams, and retain top talent.
The Big Five, which is the most rigorously researched personality test, is correlated with the DISC acronym. DISC stands for the four main human personality qualities: Dominance, Influence, Steadiness, and Conscientiousness.
Team members in organizations exhibit these four personality types under the Tick Bird Profile, which is essential for helping teams develop and enhance their communication skills while avoiding making assumptions about each other.
Leaders that utilize DISC as a tool to measure personality can experience multiple advantages. They are able to effectively manage, coach, and train their teams, which in turn, leads to better collaboration across departments. DISC can also be used as an effective motivator and reward system to help teams perform at their best.
By leveraging the power of DISC analysis, leaders and team members can tailor their approach and messaging to capture customer interest and increase customer satisfaction more effectively.
Business owners who invest in this AI tool can create more effective strategies for engaging their customer bases, create better relationships with prospects and team members, and ultimately increase productivity and revenue.
Business owners who wish to contact GoTeam’s Growth Team may reach them here:
- For eastern (AU, etc.) clients – Donnalee Baltazar – https://meetings.hubspot.com/donnalee-baltazar
- For western (US, etc.) clients – Klein Serrano – https://meetings.hubspot.com/klein-serrano
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