ISO certification boosts DME Service Solutions’ security

CALIFORNIA, UNITED STATES — DME Service Solutions, a healthcare business process outsourcing company, has achieved ISO 27001 certification. 

The certification reinforces DME’s commitment to delivering premium customer service while protecting sensitive information.

In a statement, DME believes this certification indicates alignment with international standards and dedication to continuous improvement. 

“This accolade substantiates our ongoing endeavor to surpass expectations and deliver high-quality services within the industry,” the company added.

ISO 27001 is an Information Security Management Systems (ISMS) standard that helps organizations establish best practices for safeguarding confidential customer data.

Attaining ISO 27001 shows DME has implemented stringent, regulatory-compliant security systems. 

“Customers interacting with an ISO 27001-certified organization like DME Service Solutions can be confident in securely handling their sensitive information, underscoring our commitment to information security and proactive threat mitigation through regular monitoring,” the company said.

Beyond ISO 27001, DME complies with Payment Card Industry Data Security Standard (PCI DSS), Service Organization Control (SOC 2), and the Health Insurance Portability and Accountability Act (HIPAA). This ensures secure credit card processing and robust data protection. 

The company was audited by Prescient Assurance, a leader in security and compliance for B2B and SaaS companies.

DME partners with healthcare brands worldwide to streamline operations and improve customer satisfaction. The firm is also subscribed to the Outsource Accelerator (OA) Source Partner Program, a powerful tool that helps BPO firms with marketing, sales, and business intelligence.