Overview
Stockbridge Compound Bugac, Maa, 8000, Davao City, Davao Del Sur
private
500-999
$25 mil. - $50 mil.
About 123Employee: Review and comparison
123Employee is a leading Business Process Outsourcing services company that provides a wide range of offshore outsourcing solutions like web design, custom software development, web development, desktop app development, and mobile app development. It was founded in 2006 to help small scale and medium scale businesses.
Their three outsourcing centers offer business process outsourcing (BPO) services specialized in online and offline marketing, customer service, and virtual assistant services. Their most recent revenue is estimated to be about $33 million.
123Employee Outsourcing
123Employee currently has a team that comprises hundreds of virtual assistants. They are set to build a company that makes outsourcing accessible to all businesses while also providing their staff and clients with ongoing training. They assist businesses worldwide in increasing production and reducing costs.
The company prides itself on being the leading BPO service provider, saying, “123Employee is the premier outsourcing center.” 123Employee provides voice, data, generators and all of the benefits of a bigger company, without the expensive costs.
123Employee’s BPO services and pricings
123Employee is a dynamic outsourcing provider that offers the following services:
- Telemarketing
- Article marketing
- Personal assistance
- Training
- Facebook pages
- Video marketing
- Social Network
- Customer care, support and service
- Database admin
- Researching and data mining
- Flexible Staffing
- Operations Management
- BPO Service
- Performance Management
123Employee offers its services to many industries, including the telecommunications industry, the financial sector, education, healthcare, and logistics.
123Employee’s pricing
123Employee has three packages for its clients; silver, gold, and platinum packages. The silver package is for 10 hours, the gold and platinum packages will depend on the clients’ requirements and business needs.
However, the firm assures that they can provide up to 65% savings on voice-based delivery costs compared to destinations like the UK, USA, Australia, and Europe.
How 123Employee outshines its competition
The firm takes pride in its formula for success that delivers award-winning results on the international business scene. As noted in their official website, this formula includes:
- Delivering an exceptional customer experience;
- Attracting and assessing the right talent;
- Motivating and empowering their agents;
- Utilizing the power of the right technology;
- Coming up with technology solutions that fully support their operations, including omnichannel software; analytics-driven Quality Assurance management; digital performance management; workforce management software; and 123Employee Engage, their very own digital engagement app.
In addition, 123Employee has been recognized by various institutions as having a high potential for growth and job creation.
Key executives
Daven Michaels (CEO)
Daven Michaels has been 123Employee’s Chief Executive Officer (CEO) since it was founded. Michales prides himself as an industry leader dedicated to advancing BPO services that can facilitate clients’ businesses and increase their bottom line.
123Employee reviews and comparisons
123Employee is a leading industry contact center and BPO solutions provider in the Philippines. We currently do not have any reviews for 123Employee, but an adequate comparison between other midsize BPO providers in the Philippines will help underscore the company’s strengths.
123Employee’s contact information
123Employee’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call +18444834176.
References
https://www.glassdoor.com/Overview/Working-at-123Employee-EI_IE817082.11,22.htm
https://www.crunchbase.com/organization/123employee