Outsourcing directory

The world's most complete directory of global Business Process Outsourcing firms.

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OA Source Partners

Outsource Accelerator works with and recommends a select pool of vetted outsourcing firms. They are referred to as OA Source Partners. They represent a fantastic cross-section of the global outsourcing industry, servicing all major verticals, industries, and niches.

Read more: About The Global Outsourcing Firm (BPO) Index

  • For 20 years, Touchstone Communications has provided leading companies in the U.S., Canada, and UK with extraordinary results and value. We offer omni-channel and BPO services in four offshore locations. Most often we provide a team of exclusive, dedicate agents and leadership for an all-inclusive monthly fee per agent. This fee included training, QA, Agents, team lead, and supervisor as well as omni-channel technology (and licenses) and a secure environment including our newest PCI-Compliant facility. Read our white papers here: 9 Things You Should Know When Outsourcing Omnichannel Humans

    Sectors
    • Agency Contract Partner
    • Customer Service
    • Full Service Bpo
    • See all
    Glassdoor rating

    4.2/5

    Rank  #128
    • Seat:

      1000-4999
    • DA: Domain Authority

      22
    • Revenue:

      $100 mil. - $250 mil.
    • Founded:

      2003
    • Locations:

      3
  • Staffingly, Inc. provides virtual staff outsourcing services to India, the Philippines, and Srilanka to the Healthcare Industry. Staff members possess exceptional communication skills and educational backgrounds in healthcare. Many hold Master’s Degrees in Healthcare and Doctorates. We provide various staff outsourcing services as follows, and we can tailor them to your staffing needs. please speak with a Specialist by calling (800) 489-5877 or email at [email protected] Who are we? With over 25 years of experience in Staffing and outsourcing, our founders, advisory team, and staff members come with backgrounds in healthcare and staff outsourcing, and leaders from professional associations, including doctors, pharmacists, and professionals recognized by top staffing outlets. Headquartered in New Jersey with services and locations globally in the USA, Canada, Mexico, India, Bangladesh, and Sri Lanka, we have experienced professionals with higher education in healthcare. Our parent Company, Hire IT People, Inc., has been in business for over 14 years. It provides I.T. Staff Augmentation and Consulting Services to government agencies, Fortune 500 clients, MNCs, and several small companies in the USA, Canada, and Mexico. Proven Results Our Company supports Healthcare, Pharmacy, and Information technology clients with outsourcing and Staffing needs. With over 500 employees in our group, we have a pool of healthcare workers from India, Sri Lanka, and Bangladesh to support your staffing needs. We employ over 150 recruiters to work on your outsourcing and staffing requirements. Vision and goals of our company We have a strong and brilliant team of professionals who work on many jobs with a focus on Customer requirements. Our team has grown together powerfully over the past few years to meet customers’ demands. Our goal is to continue to recruit top healthcare talent with a 100% focus on client and HIPAA compliance.

    Sectors
    • Full Service Bpo
    • It Services And It Consulting
    • Specialized Bpo Vertical
    Glassdoor rating
    -
    Rank  #1993
    • Seat:

      50-99
    • DA: Domain Authority

      8
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2016
    • Locations:

      1
  • Remotely Philippines is a full-range professional services firm offering accounting, assurance, advisory, and consultancy to businesses in various fields. Our mission is to be a global outsourcing solution that creates meaningful partnerships with international firms and businesses, supported by competent Filipino talents in providing world-class professional services with the highest degree of integrity and accountability.

    Sectors
    • Admin Support
    • Finance Accounting
    • It Services And It Consulting
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2022
    • Locations:

      -
  • Emapta: Revolutionizing Outsourcing with Personalized Solutions Founded in 2010 by CEO Tim Vorbach, Emapta stands out in the world of business outsourcing. Tim's vision was born from a personal need for more control and transparency in outsourcing services. He not only created a better solution for his own business but also revolutionized the way companies access and manage offshore talent. Emapta embodies a new era of outsourcing, where clients effortlessly build dedicated, high-quality teams in global locations, seamlessly integrating them as an extension of their in-house operations. Emapta's approach is holistic – they don't just source and employ talent; they nurture it. Emapta offerings include premium office spaces, comprehensive legal and HR support, and cutting-edge IT solutions. However, what truly sets them apart is their emphasis on giving clients complete day-to-day management of their offshore team, ensuring a perfect synergy with their business culture and operations.

    Sectors
    • Admin Support
    • Business Compliance
    • Customer Service
    • See all
    Glassdoor rating

    4.4/5

    Rank  #42
    • Seat:

      5000-9999
    • DA: Domain Authority

      54
    • Revenue:

      $1 bil. - $5 bil.
    • Founded:

      2005
    • Locations:

      4
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  • Better Support is a hypermodern Outsourcing alternative able to genuinely attract the best talents in the country. We are a young company with about 30 employees providing tailor-made solutions based on our client´s needs. Our passion is to provide awesome support for our clients and watch them become bigger, better, and more profitable.

    Sectors
    • Customer Service
    • Digital Content Marketing
    • Full Service Bpo
    • See all
    Glassdoor rating
    -
    Rank  #2269
    • Seat:

      1-49
    • DA: Domain Authority

      5
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2021
    • Locations:

      1
  • Outposter is a leading global outsourcing company, headquartered in Brisbane, Australia, with offices in the Philippines, Singapore and India. We provide staffing solutions to both large and small companies, short or long term projects. Outsourcing can be a gamble and we remove the risk by providing highly skilled staff, trained and vetted by us so we stand by the quality of their work. Our staff can provide customer support, direct marketing, social media marketing, graphic design, and more.

    Sectors
    -
    Glassdoor rating

    4.1/5

    Rank  #1321
    • Seat:

      1-49
    • DA: Domain Authority

      5
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2018
    • Locations:

      1
  • Sectors
    -
    Glassdoor rating

    3.7/5

    Rank  #1247
    • Seat:

      1-49
    • DA: Domain Authority

      3
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      -
    • Locations:

      1
  • Advatix CXMC stands at the forefront of business processing and customer experience services, with decades of expertise under our belt. Our success mantra revolves around fostering strategic partnerships with our clients. By harmoniously integrating people, cutting-edge technology, and efficient processes, we tailor our services to the unique requirements of each business. With a global presence and a deep understanding of various industries, our specialization lies in serving the transportation and logistics, eCommerce, and retail sectors. We pride ourselves on offering strategic solutions that encompass Logistics operations - such as tracking and tracing of shipments, centralized dispatch - and extensive support roles including customer assistance, back office tasks, and IT help desks. Partner with CXMC and tap into flexible, agile, and innovative outsourcing solutions tailored for today's dynamic business environment.

    Sectors
    • Customer Service
    • Full Service Bpo
    • Output Based
    Glassdoor rating

    3.8/5

    Rank  #719
    • Seat:

      250-499
    • DA: Domain Authority

      22
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2018
    • Locations:

      1
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  • Connext helps companies build custom, dedicated support teams in the Philippines and Colombia. Our leading recruiting, management support, and employee retention has made us the premier outsourcing provider for businesses looking for a long term growth partner.

    Sectors
    • Admin Support
    • Customer Service
    • Engineering Architecture
    • See all
    Glassdoor rating

    4.0/5

    Rank  #382
    • Seat:

      250-499
    • DA: Domain Authority

      19
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2014
    • Locations:

      1
  • GoTeam, formerly GO Virtual Assistants (GO-VA) Inc. is a registered Australian-Filipino owned company growing in the heart of Cebu City, as well as a growing number of key cities in the Philippines. Our HQ is situated in an IT complex with modern facilities, although since March 2020, more than 70% of our team members have been working from home. Our enhanced operations and streamlined services provide scalable opportunities that spell sustainability, growth, and success for any business venture. As your global team members, GoTeam's goal is to create winnable games and strategies across all the work that we do, knowing that your success is our long-term fulfillment. We help Australian, NZ, US, and UK businesses increase revenue, reduce costs, and scale through outsourced offshoring. This also creates for us the opportunity to be a catalyst for people to exceed.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating

    4.5/5

    Rank  #261
    • Seat:

      250-499
    • DA: Domain Authority

      20
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2014
    • Locations:

      1
  • Offshore Den's remote workforce comprises vetted college-educated professionals with extensive experience in administration, sales, digital marketing and bookkeeping best practices. We prioritize the highest quality standards and offer smooth support to drive ROI, conserve capital, and grant you more time to focus on crucial business objectives like building strategies, creating sales funnels, closing deals and scaling your business horizon. As a company, we strive for social sustainability with our global talent pool, and through Impact Sourcing, we respect our people and support their families, their communities, and the planet. ► Services of Offshore Den: ➊ Global Full Cycle Recruiting: We understand the importance of a global workforce and can assist you in achieving your hiring objectives from start to finish. Our Full-Cycle Hiring solutions provide end-to-end support (Sourcing + Screening + Vetting + Interviewing + Hiring + Onboarding) for your recruitment process, reducing the burden on your HR department. Our team of experts can help you identify which roles are best suited for remote work and guide you through a successful transition. ➋ Remote HR Management & International Payroll: Delegate certain or all HR responsibilities to a collaborator who functions as an extension of your existing HR team. We can manage a range of tasks including employee involvement, conflict resolution, payroll, perks, salary structure, workforce capabilities, adherence to regulations, and additional aspects. Familiarize yourself with the comprehensive extent of remote HR & Payroll Management available. ➌ Build Task Automation & Collaboration For Remote Workforce: Our expertise extends to managing remote workforces. We can create efficient processes and implement modern technology to streamline your remote tasks. We also offer various training programs to boost your cross-border remote employees' confidence, commitment, and competency. By saving you time and money, we equip your remote workers with the tools they need to succeed. ► Staffing Roles of Offshore Den: ➊ IT/Tech Talents: Software Developers: Our highly skilled software developers (both front-end & back-end) excel in designing innovative solutions, writing efficient code, conducting thorough testing, collaborating seamlessly with cross-functional teams, and delivering top-notch software products that exceed client expectations. Data Scientists/Analysts: Elevate your team's potential with our exceptional data scientists/analysts who excel in tasks such as data analysis, predictive modeling, machine learning, statistical analysis, and data visualization. Product Managers: Our top-tier product managers excel in market research, strategic planning, cross-functional collaboration, and agile project management, ensuring seamless product development cycles and unparalleled client satisfaction. AI/ML Engineers: From developing cutting-edge algorithms, designing robust machine learning models to implementing data preprocessing pipelines, fine-tuning models for optimal performance, and deploying scalable solutions, our AI & ML Engineers are one of the best in the market. ➋ Virtual Assistants: Administrative Virtual Assistance: Our dedicated virtual assistants excel in Remote Office Management, Administrative Tasks, Email and Calendar Management:, Data Entry and Data Management, HR & recruitment, Travel and Accommodation Coordination, Appointment Setting, Research and Information Gathering, Office Supply and Inventory Management, Project Assistance, Phone and Voicemail Handling, Document Preparation and Management and more. Our VAs let you focus on core business functions by streamlining administrative tasks. Marketing Virtual Assistants: Our specialized marketing VAs are adept at Content Creation, Social Media Management, Lead Generation, Customer Relationship Management (CRM), Search Engine Optimization (SEO), Email Marketing, PPC (Pay-Per-Click) Advertising, Analytics and Reporting, Marketing operation Support, Lead Qualification Prospecting, we facilitate business growth through our marketing support services. Virtual Bookkeepers: Our bookkeepers handle payment processing, financial statement preparation, managing accounts, reviewing timesheets, and providing quality and speed to the financial operations.

    Sectors
    • Admin Support
    • Digital Content Marketing
    • Finance Accounting
    • See all
    Glassdoor rating
    -
    Rank  #2641
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      $1 mil. - $5 mil
    • Founded:

      2016
    • Locations:

      1
  • flexhive is a subsidiary of Hudson Group, the largest recruitment company in the APAC region. We specialise in placing high-quality talent with various governments in ANZ and some of the largest companies, including Nike, Woolworths, and The University of Queensland. Our focus is on delivering exceptional service and only providing our clients with the top 5% of talent. To achieve this, we have established a rigorous pre-screening process that includes various assessments and one-way video interviews, followed by an interview with one of our experienced consultants. Our commitment to quality and our proven track record of success make us a trusted partner for companies looking for remote talent that can deliver results

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #1755
    • Seat:

      50-99
    • DA: Domain Authority

      56
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2006
    • Locations:

      2
  • At Accodal, we don't just provide outsourcing solutions; we create partnerships that grow businesses. We started Accodal to do what we enjoy most by partnering with our friends and client firms to help them grow their businesses to the next level. Our team is composed of innovative thinkers, seasoned professionals, and talented individuals who are united by a shared passion: empowering businesses through extraordinary team building.

    Sectors
    • Full Service Bpo
    Glassdoor rating
    -
    Rank  #2305
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2019
    • Locations:

      1
  • Answering Service Care (ASC) is a 24/7 live answering service for 4000+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC has over 45+ years of experience and almost 200 employees in over 3 offices located in NJ, NC, and FL. As a third-generation family business, ASC was built with a strong business culture centered around people, with many relationships lasting more than 20 years. Answering Service Care provides trained customer service professionals who can greet callers, perform lead intakes, schedule appointments, transfer calls, or relay messages directly. The customer service personnel who answer your calls are industry-trained professionals who know how to handle customer queries, so your clients can expect reliable and accurate messages at all times. We get it, so you don't have to! Never miss another call. Live chat for your website, 24/7. Give a great first impression to your customers. Save money on full-time receptionists. Integrate with 5000+ applications. Web and Mobile App. Appointment Scheduling. Spam Blocker. Call Recording. Bilingual Operators. Payment IVR. HIPAA and PCI Compliant. We Get It. Learn more at www.answeringservicecare.com

    Sectors
    • Admin Support
    • Customer Service
    • Output Based
    Glassdoor rating

    3.4/5

    Rank  #472
    • Seat:

      1-49
    • DA: Domain Authority

      21
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      1974
    • Locations:

      13
  • Welcome to PrimeSync Solutions, where we turbocharge your business operations and catapult you into a realm of unparalleled efficiency and growth! 🚀 As your dynamic partner in the BPO landscape, we're here to unlock a world of possibilities, from slashing operational costs to tapping into global expertise that elevates your customer service and back-end operations to new heights. Get ready to transform your business with tailored solutions that fit like a glove, making your journey with us not just a partnership, but a thrilling adventure towards success. Let's dive in and make waves together! 🌊✨

    Sectors
    -
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2023
    • Locations:

      -
  • We think PANDR should be the dictionary term for where great people, processes and technology meet in the middle. Too long has outsourcing and offshoring been associated with bland and boring companies. We bring a new vision to our space. One that is progressive and reflects the conditions needed in a modern-day workforce to produce the happiest and most effective employees (our A-team players!) for our clients. That’s the PANDR difference, and we will never compromise this for profits.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    4.7/5

    Rank  #1047
    • Seat:

      100-249
    • DA: Domain Authority

      7
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2015
    • Locations:

      1
  • Who are we at SiBS? Simple. We exist to serve YOU. The goals, structure, and offered services of SiBS were created in response to your business’ BPO needs. And they continue to revolve around those needs and grow and innovate in response to them each and every day.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating

    3.9/5

    Rank  #1286
    • Seat:

      250-499
    • DA: Domain Authority

      9
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2011
    • Locations:

      1
  • NOVACOMP is a leading Nearshoring Consulting Services company that offers diverse services in the following areas: Agile Teams as a Service, IT Staff Augmentation and outsourcing, Software Analysis, Design, Testing, and IT Talent for technical support. With over 25 years of experience, our purpose is to flawlessly help teams accelerate their journey to Digital Transformation adding our talent and skills to the client’s teams. We believe in generating synergy and streamlining execution throughout your strategic IT Projects

    Sectors
    • Build Operate Transfer
    • Human Resource Legal
    • It Services And It Consulting
    • See all
    Glassdoor rating

    4.4/5

    Rank  #195
    • Seat:

      1000-4999
    • DA: Domain Authority

      21
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      1997
    • Locations:

      7
  • Outsourced is a leading Business Process Outsourcing (BPO) in the Philippines providing premium offshore staffing and remote staff outsourcing to companies worldwide. With over 10 years experience and 500 staff dedicated to over 200 international clients, we specialize in providing professionals of the highest standards who continue to exceed our client's expectations. We help our clients scale their businesses by delivering custom built dedicated remote teams combined with our ISO certified quality systems and information security, and backed by our award-winning 24/7 service and support. Our state-of-the-art offices are based in Manila, Pampanga and Cebu and we also deliver home-based remote staff located all over the Philippines.

    Sectors
    -
    Glassdoor rating

    4.6/5

    Rank  #141
    • Seat:

      500-999
    • DA: Domain Authority

      31
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2006
    • Locations:

      2
  • Our company is backed by our own talent sourcing team with premier infrastructure compliant with PCI Certification for data privacy. We operate legally in the Philippines and is flexible to create solutions tailor-fitted for the clients' needs. Our staffing solutions is at its best as it is the core of our operations and we are also supporting global IT-BPO companies in the Philippines with talents.

    Sectors
    • Agency Contract Partner
    • Build Operate Transfer
    • Business Compliance
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      50000000
    • Founded:

      2019
    • Locations:

      -
  • Infosearch BPO Services is one of the leading Annotation, BPO, Data Management and Call Center services firm based at Chennai, India.

    Sectors
    • Admin Support
    • Customer Service
    • Finance Accounting
    • See all
    Glassdoor rating

    3.4/5

    Rank  #288
    • Seat:

      500-999
    • DA: Domain Authority

      28
    • Revenue:

      $100 mil. - $250 mil.
    • Founded:

      2005
    • Locations:

      2
  • BPO Centers is a nearshore outsourcing company with highly-trained agents in Mexico. We focus on providing hard-working and bilingual agents who can accomplish a variety of business tasks. Our team members are experienced in Customer Service / Tech Support, Appointment-Setting, Back-Office Work, and many other Specialty Services for high-growth and established firms. Each BPO agent is experienced in talking/chatting/texting with your clients, your staff, and/or third-party vendors.

    Sectors
    • Admin Support
    • Customer Service
    • Full Service Bpo
    • See all
    Glassdoor rating

    3.4/5

    Rank  #954
    • Seat:

      250-499
    • DA: Domain Authority

      13
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2017
    • Locations:

      1
  • Select Voicecom is an Australian and US-owned and managed company. It was founded by experienced business executives who combined their backgrounds in call centre management, information technology, law, sales and marketing to help small and mid-sized businesses be more competitive and profitable by providing them access to high quality offshore contact center services.  

    Sectors
    -
    Glassdoor rating

    4.1/5

    Rank  #850
    • Seat:

      500-999
    • DA: Domain Authority

      24
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2011
    • Locations:

      1
  • The ethos of NeoWork is to usher in the new method of work for the outsourcing industry. We have a startup culture and specialize in partnering with high growth companies and navigating through ambiguity to build SOPs and processes for their operations. NeoWork is small enough to care (our founder knows all of our agents on a personal level), but large enough to scale (robust recruiting and HR infrastructure for rapid account growth). Our culture also revolves around prioritizing mental health for ourselves and our teammates by taking real action with mental health days, fully remote work setups, and resources for personal growth.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    Glassdoor rating
    -
    Rank  #1849
    • Seat:

      100-249
    • DA: Domain Authority

      8
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2017
    • Locations:

      1
  • Nector BPO is well organized ISO certified company in Business process outsourcing. In modern world communication plays an important role for every business we cater need of small business to large enterprise for customer care , sales , support , Lead generation & various day to day contact center services which help in sales growth , customer retention & Customer satisfaction. our management team are visionary's who have 18 + years of experience and carry rich business value works

    Sectors
    • Admin Support
    • Customer Service
    • Full Service Bpo
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      500000 USD
    • Founded:

      2021
    • Locations:

      -
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