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3O BPO

3.6/5 • Glassdoor rating

Overview

3o-BPO is a outsourcing company specialized in e-commerce and online business with services such as Customer Support, Influencer Marketing and Content Management.

We are helping e-commerce and online companies with price competetive outsourcing solutions with a specialization within e-commerce and online busienss.

3o-BPO are a small SME owned by 3 Swedish entreprenuers. Our founders have a long experience from e-commerce and online business.

What 3O BPO offers its clients

3o-BPO offer customized solutions where we work uniqely with every client. We recruit dedicated agents for every project, we always work in our clients systems and by our clients processes. We have industry expertise that can help to improve processes but we always adjust the processes to the client instead of vice versa.

How 3O BPO outshines the competition

Our mission is to help our clients to be more competitive on the market. We will do it by low-cost solutions, specialized skills in e-commerce and online business and with a flat fleet-footed organization.

3O BPO company structure

We are are boutique BPO owned by 3 Swedish entrepreneurs. It all started when our founder started to do outsourcing for his former e-commerce company Nelly.com. Later on he sold his shares in Nelly.com and started 3o-BPO to help other e-commerce companies with offshore outsourcing solutions.

Sample highlight service offering of 3O BPO

We offer English speaking agents for as low as USD 7/hours (24/7/365 – the same price all the time – no extra charges for evenings, nights or weekends).

Headquarters

-

Public or Private

private

Seats or staff

1-49

Revenue

$1 mil. - $5 mil.

Industries

-


Details

Executive

Peter Eriksson, CEO, Founder & Partner

Year Founded

2013

Countries of fulfillment

-

Sectors

-

Contact information

2523 0131

https://www.3obpo.com


About 3O BPO: Review and comparison

3o-BPO is a company created to foster better business operations at a lower cost while delivering increased efficiency and profits for businesses across the globe. 

Founded in 2013, 3o-BPO’s workforce and teamwork consist of high-level skilled experts with a mindset to provide great customer support, business process outsourcing, and content management systems to global clients. 

The Founder is Peter Eriksson, a former co-founder of Nelly.com, who has decades of experience in business operations and e-commerce growth. Using this expertise, 3o-BPO provides competitive solutions like influencer marketing, customer engagement, and content development.

3O BPO Outsourcing

At 3o-BPO, employee strength and success are crucial to client satisfaction. The employees are a dynamic bunch with diverse creative strengths and skills. 

With such a firm foundation, the company can simplify otherwise complicated business processes. They deliver different forms of content and marketing services by improving the client systems instead of overhauling them. This operational method gives clients a real-time overview and control. 

As far as customer support goes, 3o-BPO offers a solid, reliable framework to its clients thanks to strategic partnerships with European management. 

They provide customer support in languages other than English, going as far as recruiting dedicated personnel outside the Philippines. With their offshore solutions, the company claims to help clients save up to 60% on operating costs without declining quality. 

While client satisfaction and value exchange are important, those are not enough reasons to exist as a company. The team impacts their immediate community through charity programs, bankrolling the Philippines national floorball team, and sponsoring other social events. 3o-BPO takes corporate social responsibility seriously. 

3O BPO’s BPO services and pricings

Their extensive services offerings cover the following:

  • Team building and training
  • Data research 
  • Data encoding
  • Copywriting and technical writing 
  • Accountancy services and consultancy
  • Content-control 
  • Influencer research, negotiation, and marketing
  • Bilingual customer support 

As experts in the business process solution space, 3o-BPO can deliver solutions outside of the above. They regularly provide customized solutions to diverse industries, including retail, eCommerce, real estate, and technology. 

3o-BPO’s pricing 

Pricing is mostly never the issue because the goal is to help clients reduce the cost of day-to-day operations. Therefore, you’ll mostly experience reasonable, affordable, and transparent pricing for any of 3o-BPO’s services. 

How 3O BPO outshines its competition

Here’s how the company stands out amongst its competition;

  • Happy and satisfied employees
  • Wide range of services
  • Prioritizing client satisfaction
  • Low cost but high-quality services

Key executives

Paul Eriksson (CEO/Founder)

Paul has plenty of experience handling marketing and content management processes for companies in the e-commerce niche. Asides from being the owner of 3o-BPO, he’s also the Founder of OnlineFactory.

MA. Kristina Fe Mero (Office Manager)

Kristin works as the office manager and corporate secretary of 3o-BPO. 

3O BPO reviews and comparisons

For eight years and still counting, 3o-BPO has consistently delivered satisfactory services to its clients. While we don’t have any reviews from the company presently, you can compare 3o-BPO with other companies in the Philippines offering similar services. 

3O BPO’s contact information

3O BPO’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 2523 0131.

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3O BPO videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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