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A1 Call Center

4.0/5 • Glassdoor rating

Overview

A1 Callcenter is a CISCO based outsourcing call center as well as a full-service call center consulting group. Our business improvement strategy includes formal selection criteria for focusing on the most important improvement initiatives, and deployment of the right resources. We provide Offsite Receptionist Services, Order taking Services, Website Receptionist Services and Seminar Registration Services to develop a business.

Headquarters

-

Public or Private

private

Seats or staff

250-499

Revenue

$25 mil. - $50 mil.

Industries

-


Details

Executive

Arnold Cajilig, CEO

Year Founded

2009

Countries of fulfillment

-

Sectors

-

Contact information

91-989-150-4989

https://www.a1callcenter.com


About A1 Call Center: Review and comparison

A1 Call Center is a call center outsourcing option located in India. This company can provide services to match most call center needs for both inbound and outbound calls. 

A1 Call Center is a modern solution for companies looking to outsource their own call center needs. They provide a wide range of services, from functioning as an answering service to lead generation.

A1 Call Center Outsourcing

A1 Call Center is located in Noida, Uttar Pradesh, India, and has been serving companies since 2009. A1 Call Center’s goal is to provide the highest level of service for an affordable fee that helps reduce costs and scale business needs. 

A1 Call Center is a top-performing company focused on helping each customer improve their capabilities in any area where outsourcing call center functions benefit them. They can provide both inbound and outbound call services for the purpose of marketing and handling customer needs. 

From the time A1 Call Center began providing services to clients till the present day, they have managed to amass over 299 qualified employees to serve client needs and, in the process, generated over $ 58 million in revenue over time.

A1 Call Center’s BPO services and pricings

A1 Call Center offers a wide array of services from their call center, including the following. 

  • Outbound telemarketing
  • Inbound telemarketing 
  • Customer care support services
  • Back office support 

A1 Call Center’s pricing

This company’s pricing depends on the range of services each client chooses. They can customize this option to help fit most budgets.

How A1 Call Center outshines its competition

A1 Call Center provides fast and comprehensive call center support. From lead generation to data entry, our team of experts works tirelessly to ensure each client gets the options they need to fit their company’s needs and budget. Rather than having a costly in-house call center, companies of all sizes can outsource their workforce needs for much cheaper with higher quality results.

Key executives

Kailash Chandra (Marketing Manager)

Kailash Chandra serves as the marketing manager and handles most of the daily business functions for the call center. She is currently founding on LinkedIn and various other websites with brief descriptions of her job within India’s A1 Call Center company.

A1 Call Center reviews and comparisons

A1 Call Center is generally reviewed positively with four out of five stars on TrustPilot. They handle calls with courtesy and efficiency to ensure each caller gets a satisfactory resolution. 

The key is hiring dedicated employees who have the knowledge and expertise to work in a wide range of situations. The goal is to provide the client with precise, affordable services that allow them to scale without unnecessary costs related to an in-house call center. 

They are one of the leading call center outsourcing companies in India. They are rapidly advancing to become an industry leader as more and more people realize the benefits of call center outsourcing.

A1 Call Center’s contact information

A1 Call Center’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 91-989-150-4989.

References

https://www.glassdoor.com/Overview/Working-at-A1-Call-Center-EI_IE1174910.11,25.htm

https://www.crunchbase.com/organization/a1callcenter

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About OA

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The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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