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24/7 Live Answering Service

0.0/5 • Glassdoor rating

Overview

We realize that your calls are vital to the success of your business,
and they are vital to us as well. Our operators can treat your callers as if they were our own. Our goal is to make them feel as though they’ve reached your front office, providing a seamless and transparent telephone answering service solution. Operators at our service can take messages, page your on-call staff, patch calls in real time and interact with your clients to your tailored specifications.

Our answering services are high-tech, information rich and remarkably flexible – which ensures high quality phone answering services for each evolution of your business.

Headquarters

-

Public or Private

private

Seats or staff

1-49

Revenue

$1 mil. - $5 mil.

Industries

-


Details

Executive

-

Year Founded

1967

Countries of fulfillment

-

Sectors

-

Contact information

718-317-1391

https://www.aaaansweringservice.com


About 24/7 Live Answering Service: Review and comparison

AAA Answering Service is a privately-owned phone communications and Business Process Outsourcing (BPO) services provider headquartered in Staten Island, New York.

AAA Answering Service is an “always at your service answering service” taking pride in their 24/7, live phone answering services. They strive to be a dynamic, one-stop solution for every business need. Live operators service every call. Services range from appointment taking and text messaging to interactive voice mails and call patching. 

24/7 Live Answering Service Outsourcing

This outsourcing provider strives to make the BPO process seamless and “treat your callers as if they were their own.” AAA Answering Service strives to make the outsourcing process seamless and transparent. Their high-tech answering services are flexible and information-rich. 

Their online client portal, located on their website, allows customers to easily access messages, calls, and account history through one accessible link.

First impressions are everything. Real-time, reliable customer service is the center of a successful business. At AAA Answering Service, they strive to make every interaction feel personal and professional. 

24/7 Live Answering Service’s BPO services and pricings

Outsourcing services include:

  • Live, 24-hour operators: This outsources firms with 24-hour service to ensure that customers receive proper help at all times of the day.
  • Interactive voicemail systems: This BPO’s high-tech, interactive voicemail systems can help ensure that no message goes unnoticed. Missed calls can lead to missed service.  
  • Call forwarding and patching: Call forwarding services ensure that every call ends up in the right hands.
  • Custom greeting: Custom greetings go hand-in-hand with AAA Answering Service’s mission to offer personalized, transparent service. 
  • Text messaging, fax, and email delivery: This service ensures that firms reach their consumers from all angles. 
  • Appointment taking: Getting help with mundane tasks like appointment taking allows firms to focus on pressing issues and expansion. 
  • Alpha and digital paging: These in-an-instant services ensure timely responses and solutions. 

AAA Answering Service’s pricing 

Pricing will vary between clients and depend on business needs. You can easily obtain a quote

online. You can contact AAA Answering Service by phone at 718-317-1391, by email at [email protected], or you can pay them a visit at their office location in Staten Island, New York. 

How 24/7 Live Answering Service outshines its competition

Their variety of services and articulate data organization differentiates them from their competitors. As noted on their website, all of their calls are recorded indefinitely and are readily available upon request. They provide detailed reports of every interaction, providing statistics and records for all calls, faxes, and messages available online.

AAA Answering Services is aware of the vitality of phone calls and front-end presentations. Their attention to detail and willingness to tailor to every consumer’s individual customer service needs allow them to stand out among other BPO providers. 

Key executives

Employee information for this firm is unavailable to the public at this time. 

24/7 Live Answering Service reviews and comparisons

We do not currently have any reviews for AAA Answering Service but would recommend a comparison to other smaller BPO providers in the United States.

24/7 Live Answering Service’s contact information

24/7 Live Answering Service’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at [email protected] or call 718-317-1391.

24/7 Live Answering Service news, podcast & articles

No news, podcast & articles available for this BPO

24/7 Live Answering Service videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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