Overview
Level 15, 10 Queens Road, 3004, Melbourne, VIC 3004, Victoria, Australia
private
5000-9999
$1 bil. - $5 bil.
-
Details
Scott Stavretis, CEO | Entrepreneur | Investor
2005
-
About Acquire BPO: Review and comparison
Acquire BPO is an innovative call center, back-office, and Business Process Outsourcing (BPO) services provider headquartered in Melbourne, Victoria, Australia. This firm has provided reliable and cost-effective outsourcing solutions since 2005.
This award-winning BPO company prioritizes giving flexible call center solutions for global businesses across several industries.
Since its inception, Acquire BPO has expanded its operations to 15 locations, spanning Australia, the United States, the Philippines, and the Dominican Republic. Its current company size is between 5,001 to 10,000 employees, and its last reported revenue is $1.48 billion.
Acquire BPO Outsourcing
This firm takes a customer-centric approach for optimizing costs and increasing business productivity with the latest world-leading communication technology, including omnichannel and cloud-based call center platforms.
Additionally, Acquire BPO is a proud member of the Philippines’ IT and Business Process Association (IBPAP) and partners with the global Direct Selling Association.
Acquire BPO’s BPO services and pricings
Acquire BPO is a dynamic outsourcing provider that offers the following services:
- Customer acquisition
- Customer service
- Customer retention
- Data cleansing
- Data entry
- Finance and accounting
- Payroll
- Robotic process automation (RPA)
- Voice biometric
- Speech analytic
- Ai solution
- Payment processing and tracking
- KPO
- Lead generation
- Sales, telemarketing, and account management
The firm also offers services to several industries, such as financial services, education, healthcare, insurance, logistics and transportation, telecommunications, retail and consumer goods, technology, and eCommerce.
Acquire BPO’s pricing
Acquire BPO’s pricing depends on the client’s requirements and business needs. The more services they need for back-office operations, the higher the annual costs. However, their plans’ flexibility can accommodate whatever matches what the client wants.
They offer three BPO engagement models for their clients: Comprehensive, Co-Sourcing, and AcquireHome.
How Acquire BPO outshines its competition
This firm takes pride in working with its partners to help them resolve their business issues and optimize their operations swiftly and cost-effectively. Their formula for success for the best call center and back-office solutions includes:
- Using the most up-to-date technology for collaboration and communication.
- Adhering to ISO/ISMS, SOC 1 & 2, and HIPAA compliance standards, and international data privacy regulations for secure transactions with their clients.
- Selecting the most qualified team members for the company’s ever-improving intelligence and automation divisions.
- Offering full outsourcing, partial outsourcing, and remote outsourcing service options to enhance a client’s workflow.
In addition, Acquire BPO is one of the most internationally-respected organizations in the United States, Australia, the Philippines, and the Pacific for promoting business growth with offshore and remote call center services.
Key executives
Scott Stavretis (CEO)
Scott Stavretis has been Acquire BPO’s Chief Executive Officer (CEO) since 2006. He’s also an experienced investor and entrepreneur for several start-up and technology businesses and passionate about helping them grow.
Kathryn Marshall (CCO)
Kathryn Marshall is currently the Chief Commercial Officer (CCO) at Acquire BPO. She is responsible for the commercial strategy and development of the firm.
Matthew Carracher (COO)
Matt Carracher is Acquire BPO’s Chief Operating Officer (COO). As COO, Matt is responsible for driving strategy, streamlining operations and maximizing performance across several key areas of the organization.
Acquire BPO reviews and comparisons
Acquire BPO is an innovative call center, back-office, and BPO solutions provider in Australia and other global regions.
Although we don’t have in-depth reviews for Acquire BPO, we suggest comparing the firm with other large BPO providers in Australia that branch out for international clients.
Acquire BPO’s contact information
Acquire BPO’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call +61 3 9956 0000.
References
https://www.glassdoor.com/Overview/Working-at-Aquire-BPO-EI_IE1016058.11,21.htm
https://www.crunchbase.com/organization/acquire-bpo