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Overview
Headquarters
2625 Townsgate Road, Westlake Village, CA 91361, 91361, California , Westlake
Public or Private
private
Seats or staff
250-499
Revenue
$5 mil. - $10 mil.
Industries
About Advatix CXMC: Review and comparison
Advatix helps companies transform their operations and grow in the omnichannel, e-commerce, and retail industries. It consists of the world’s top experts in supply chain, logistics, and fulfillment operations, all with the aim of helping their clients become market leaders.
Advatix brings the latest technologies, advanced analytics, and extensive experience. It helps you create a winning roadmap and supports you as a partner throughout the journey.
Advatix advertises itself as your thought partner, accelerator, and technologist as you navigate through your supply chain drive.
Advatix CXMC Outsourcing
Advatix outsources primarily through its Advatix CXMC wing. The Customer Experience Mission Center, or CXMC, targets the reinvention of the customer experience.
Advatix CXMC ushers in a new era of customer experience management, one that is tailored for logistics, transportation, retail, and omnichannel companies. Its solutions use automated processes to quicken routine tasks, enrich customer interactions, and ensure timely deliveries.
Advatix CXMC’s BPO services and pricings
Advatic CXMC offers the following solutions:
- Command center and control tower – Advatix CXMC provides live visibility into your end-to-end supply chain. It combines the latest technology, advanced analytics, and logistics specialization to ensure you deliver to your customers.
- Customer service – Advatix CXMC’s team of experts aims to help you create a great customer journey regardless of channel. They specifically focus on these services:
- Omni-channel support
- Multilingual 24×7 customer support
- Managing end-to-end business
- Customer feedback
Back office – Advatix CXMC specializes in managing day-to-day operations that will free up your team’s time to focus on essential business tasks.
Its services include:
- Claim management
- AP/AR management
- Freight rate auditing
- POD processing
- Bill of lading processing
IT help desk support – Advatix CXMC is at the forefront of providing swift, reliable IT help desk services to keep your operations running smoothly. Your IT issues are handled promptly to ensure minimal downtime and maximized efficiency.
Advatix’s pricing
Advatix currently does not have pricing plans available on its website. Interested partners are encouraged to reach out for a discovery call.
How Advatix CXMC outshines its competition
The “Advatix Difference” lies in these three main aspects:
- Expertise – The Advatix team comes with experience in leading operations at some of the largest e-commerce and logistics companies.
- Advanced technology – Advatix has developed several industry-first solutions to ensure outstanding service and a competitive advantage.
- Operational excellence – This supply chain & logistics firm continuously raises the performance bar with its improvement practices.
Key executives
Manish Kapoor (Founder and CEO)
Manish Kapoor founded Advatix, bringing with him 25 years of experience in senior leadership roles. He has a track record of leading industry transformations, and has positioned Advatix to unlock growth for its client companies.
Sam Vahie (President and Chief Consulting Officer)
Sam Vahie is one of the world’s top authorities in Supply Chain Design, and Analytics. Before joining Advatix, he also held leadership roles in other companies, offering consulting and solutions to Fortune 500 companies in different industries.
Advatix CXMC reviews and comparisons
“We needed to scale up our operations rapidly to meet our customer demand. Advatix has been a partner since 2018 in providing that additional operational expertise.” – Care/of, Personalized vitamin supplier
“Advatix helped us reduce our logistics cost by over 25%, beyond what we had already achieved internally, across all our locations in the US and Asia. Their team of experts worked onsite with us to improve our operational processes and related customer experience.” – Leixir Dental Group
“In the history of eCommerce, I have never seen or heard of launching a direct to consumer program from idea to market launch with hundreds of packages in just 1 week. It’s the partnership between OMG and Advatix that made it possible.” – OMG Commerce, Marketing agency
Advatix CXMC’s contact information
Advatix CXMC’s main headquarters is located in:
2625 Townsgate Road, Westlake Village, CA 91361, 91361, California , Westlake Further, you may virtually reach out the company through the following contact information:
Website https://advatix.com
Facebook N/A
In addition, you may email them at [email protected]
Independent
