Overview
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private
1-49
$1 mil. - $5 mil.
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Details
Susan Strauss, Senior Operator
1990
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About Allendale Answering Service: Review and comparison
Allendale Answering Service has been in business for over 20 years. It provides business support services in real estate and property management, medical facilities and physicians, HVAC, plumbers, general contractors, and the legal profession.
Founded in 1983, the company has offices in King of Prussia, PA, in the United States. The company provides telephone answering services for small and medium-sized businesses throughout the world. US-based remote representatives handle all calls.
Allendale Answering Services offers 24-hour customer service with operators who have undergone intense training and knowledge in dealing with customers. They guarantee customers will receive excellent customer service and experience.
Allendale Answering Service Outsourcing
Allendale Answering Service is a live answering service in the United States. As part of their commitment to helping small businesses grow, they provide full-time receptionists to field their phone calls.
The company has 24/7 receptionists specifically trained to politely and professionally handle clients’ existing and potential customers. The representatives are well-trained and knowledgeable about all aspects of business communication.
Allendale Answering Service’s BPO services and pricings
Allendale Answering Service is a telecommunications company that provides the following services:
- Customized Account
- SSL Messaging & Text Messaging
- Voicemail & Auto-Attendant
- Auto-Dispatching
- Toll-Free Number
- Data Archiving
- Free Dispatching
The company offers benefits such as text message notifications, email alerts, and messages alpha-numeric paging at no additional cost. There are no account setup or maintenance fees.
Allendale Answering Service’s pricing
Allendale Answering Service’s available pricing tiers are Basic Plan, Standard Pro, Business, Executive, and Premier. The price ranges from $59 per month to $1207 per month.
The Basic Plan provides per call billing, while the higher plans offer a range of call allowances from 150 calls to 1700 calls per month. All plans include text and email alerts.
How Allendale Answering Service outshines its competition
Allendale Answering Service is a premier answering service with 24/7 customer service, 365 days a year. They focus on the needs of small and mid-sized businesses and uphold the value of the personal touch by using consistent and effective communication.
Their representatives have backgrounds in customer service and undergo extensive training before answering client calls or messages professionally. In addition, supervisors are on-site to resolve any issues as quickly as possible.
Key executives
Jeff Strano (Director of Operations)
There are no current key executives listed for the company; however, Jeff Strano was the Director of Operations for Allendale Answering Service from March 2006 until December 2019.
As an operations director, Jeff oversaw contract negotiations with clients and vendors, financial reporting, sales, marketing, IT support, database management, account management, scheduling, and accounts payable and receivable
Allendale Answering Service reviews and comparisons
Allendale Answering Service is an answering service in Allendale, New Jersey, that offers 24-hour telephone answering services to businesses and professionals throughout the United States.
The company is well-reviewed by clients on G2 and Google Business. They are comparable to other privately owned answering service companies across the country that cater to small to mid-sized businesses.
Allendale Answering Service’s contact information
Allendale Answering Service’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call (610) 354-9848.