Overview
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private
1-49
$5 mil. - $10 mil.
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Details
Ross P., General Manager / CEO
1994
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About Alliance Communications: Review and comparison
Alliance Communications is a business process outsourcing (BPO) and telecommunications company specializing in highly personalized services provided by a small, dedicated team of professionals. The company strives to enhance the clients’ image and provide them with the most reliable services possible.
Alliance Communications provides extensive support, covering unique and versatile solutions to client needs. The company allows clients to manage their workload more effectively and efficiently. The company focuses on building strong client relationships and managing day-to-day call services promptly in every interaction.
Alliance Communications Outsourcing
The company is headquartered in Orlando, Florida. It operates on a philosophy of trustworthiness and integrity, striving to provide professional services with the highest technology grade. Founded in 1987, the call center continues to provide quality services to various customers.
Alliance Communications’s BPO services and pricings
Alliance Communications is a company dedicated to supporting clients no matter how difficult they face. Representatives of Alliance Communications are highly skilled in telecommunications services and strive to assist clients through various solutions such as:
- Call Center
- Answering Service
- Remote Receptionist
- Help Desk
- Tier 1 Technical Support
- Virtual Receptionist
- Order Entry
- Lead Capture
- Appointment Scheduling
- Dispatch Services
- Customer Service Support
The company provides customer support 24/7, ensuring that it is always there to meet client needs and answer questions. Representatives quickly respond to questions sent through various means, including email and chat. The company employs IT professionals who are experts in their field.
Alliance Communications’ pricing
Various pricing packages are available from Alliance Communications, each one tailored to fit specific customer requests. While no public pricing information is available, the company seeks to provide affordable rates.
How Alliance Communications outshines its competition
Alliance Communications is a top-tier outsourcing provider that cherishes client relationships and strives for perfect adherence to client goals. The company outperforms its match in several ways:
- Client protocols are strictly followed and treated as company protocols.
- Representatives are available to answer client questions and provide peace of mind at all hours.
- The company provides training on all services to ensure seamless transitions and ease of use.
- With custom reporting, clients can see first-hand the outsourcing results with the company.
- Outsourcing with the company creates a valuable image boost for clients.
- Customer satisfaction rates are projected to increase with the company’s services.
- The company has over 30 years of experience in the industry.
- Clients are rewarded with a high-quality name behind their business.
Key executives
Ross P (General Manager & CEO):
Ross P. brings over 20 years of experience to the company, specializing in management, leadership, consulting, regulatory development. His background is in economics, which makes his expertise critical to the everyday function of the company. His skills include telecommunications and strategic planning.
Alliance Communications reviews and comparisons
Alliance Communications is a BPO and telecommunications company specializing in highly personalized services provided by a small, dedicated team of professionals. While no public reviews are currently available, the company is known for its timely delivery of services with the highest professionalism and dedication.
Alliance Communications’s contact information
Alliance Communications’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 407-447-6000.
References
https://www.glassdoor.com/Overview/Working-at-Alliance-Communications-EI_IE316290.11,34.htm