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Ameritech Global Solutions

3/5 • Glassdoor rating

Overview

As a partner, AGSI is essentially an extension of your organization. We are flexible, responsive, EASY and COOL to do business with and will customize our business to fit yours. We understand the intricacies of managing a growing business and take on new accounts in manageable stages that we know can be successful.

We believe in establishing and maintaining long-term and trusted relationships. Well before a program is even launched, we consult with our clients to understand their priorities, what they want to accomplish and of course their processes and relationships with their customers. We focus on understanding the key drivers and requirements of our clients’ business to ensure that the program objectives are successful throughout our engagement.

 

What Ameritech Global Solutions offers its clients

When a new client outsources work to AGSI, they essentially get executive managers overseeing their work.  Our executives including the owners work very closely with every clients.   Most outsourcing firms just turnover all the work to their agents and a Team leader.

How Ameritech Global Solutions outshines the competition

As stated above, AGSI treats every client as if it were part of their company.  As a result, the owners of AGSI are 100% involved in the day to day operations of every project.

Ameritech Global Solutions company structure

AGSI is a Philippine Corporation owned by 2 Filipino Americans and 2 Filipinos.  The 2 primary owners have over a decade of work experience in the US.

Sample highlight service offering of Ameritech Global Solutions

AGSI is a BPO/Tech Company privately owned by 2 Filipino Americans that have worked in the US for over a decade in the Finance and Telecom industries.

Headquarters

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Public or Private

Private

Seats or staff

51-200

Revenue

Unknown / Non-Applicable

Industries

-


Details

Executive

-

Year Founded

-

Countries of fulfillment

-

Sectors

-

Contact information

(+1) 408 520 9755

https://www.asi-ph.com/home/


About Ameritech Global Solutions: Review and comparison

Ameritech Global Solutions is based in the Philippines. The organization provides business process outsourcing (BPO) and IT software development services. The company’s focus includes data processing and technical support. Ameritech Global Solutions wants to expand into more Asian and European countries.

According to the company’s LinkedIn page, there are 20 employees linked to the organization. Ameritech Global Solutions’ annual revenue is less than $5 million. The company is a member of the Business Process Association Philippines. Ameritech Global Solutions is one of the area’s main employers. 

Ameritech Global Solutions Outsourcing

Ameritech Global Solutions operates under the core values of innovation, professionalism, and commitment. The firm is working on establishing more partnerships with top financial institutions and global brands. Ameritech Global Solutions touts its stress-free and fun working environment. It wants to create a collaborative culture so employees can replicate that feeling with clients.

Ameritech Global Solutions provides custom solutions for its clients and 24/7 support. The firm assigns dedicated support representatives to each client. Backup agents are also assigned for immediate and superior support. The company states it can save customers up to 50% in labor costs.

Ameritech Global Solutions’s BPO services and pricings

Ameritech Global Solutions’ core services are:

  • Data processing – Managing data and order processing, which is scalable according to client demand
  • Customer service – Inbound and outbound calls, email, and real-time chat support
  • Tech support – Technical troubleshooting for websites, network equipment and applications, and general software
  • Software development – Creation of user interfaces and applications that emphasize creativity and speed 
  • Customized solutions – Design and implementation of business processes that optimize clients’ operations. 
  • Consulting – Working with customers on their strategies, business processes, and problem-solving techniques.

Ameritech Global Solutions’ pricing

Since Ameritech Global Solutions offers customized services, its pricing structures are primarily based on clients’ needs. Customers typically contact the firm with requests. Ameritech Global Solutions’ team then evaluates those requests and prices them accordingly.

The team also lets potential and current customers know if any portions of the requests are unrealistic or need tweaking. 

How Ameritech Global Solutions outshines its competition

Ameritech Global Solutions beats its competition in several ways, including pricing. It offers some of the lowest prices in the industry. For U.S. and European-based clients, Ameritech Global Solutions’ price structures can help them significantly save on labor. 

The organization also dedicates itself to securing customers’ data. They store all data in servers located in the United States. Approximately 90% of the company’s business comes through word-of-mouth and referrals. This is a strong testament to Ameritech Global Solutions’ ability to deliver high-quality and value-based services.

Key executives

The company does not list any of its key executives. These employees are also anonymous on LinkedIn.

Ameritech Global Solutions reviews and comparisons

Ameritech Global Solutions is an innovative telecom firm headquartered in the United States. While we currently do not have any reviews for Ameritech Global Solutions, we would suggest a comparison of the firm to other midsize BPO providers in the United States, as well as other firms located in the Philippines and the UK.

Ameritech Global Solutions’s contact information

Ameritech Global Solutions’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call (+1) 408 520 9755.

References

https://www.glassdoor.com/Overview/Working-at-Ameritech-Global-Solutions-EI_IE1829199.11,37.htm

Ameritech Global Solutions news, podcast & articles

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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