Overview
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private
50-99
$10 mil. - $25 mil.
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About Anserve: Review and comparison
Anserve is a Business Process Outsourcing (BPO) services provider that provides excellent phone answering services. The firm has been solving business inefficiencies since 1969. This telecommunication company has its headquarters in Butler, NJ.
The company offers phone answering services that help business owners grow their business efficiently. Anserve has helped clients grow well in operational efficiencies and successfully work with small and large companies providing customized services.
The team is fast-growing, with a staff size of about 51-200 employees. Anserve has an excellent work strategy, which the firm implements in all tasks using experience, teamwork, leading-edge technology, and proficiency to excel.
Anserve Outsourcing
Anserve understands how much work building a business needs. With all the time and effort to stabilize a business, attending all calls and emails may not be possible.
Therefore, Anserve provides a system where they work with clients to ensure the team attends to all calls and emails. The company handles work calls and emails while providing support to the clients’ customers. To ensure the telecommunication needs of their clients are met, Anserve uses a thoroughly efficient local power and data protection system.
This setup prevents any form of interruption in the round-the-clock services. It also prevents any form of a data breach.
Anserve’s BPO services and pricings
Anserve provides a lot of telephone answering services.
Here is a list of services offered:
- 24×7 Live Answering
- 24×7 Nationwide Support & Service
- Appointment Confirmations
- Appointment Taking
- Disaster Alert Programs
- Fax to Email Service
- Full Voicemail
- Multilingual Operators
- Secure Messaging and Texting
- Vacation Coverage
- Virtual Receptionists
- Wake Up Service
- Web Chat Customer Service
- Web Interface with Customers Website
- Wellbeing Check
Anserve’s services can serve multiple industries such as Home Health Care, Dental, Plumbing, Electrical, Utilities, and HVAC.
Anserve’s pricing
Anserve’s pricing will depend on the specific requirements and business needs of clients. Still, their pricing is competitive, as the firm provides clients with exceptional services at reasonable prices.
How Anserve outshines its competition
Anserve provides excellent answering service. Their telecommunication services have the following features such as:
- Round the clock support
- Online account access
- Customized scripting
- Multilingual operators
- Secure messaging
- Competitive rates.
The firm is also:
- HIPAA Compliant
- 99.99%Power & Technology source
- All Employees Based in the US
- Family Owned.
Key executives
Rob Ward (President)
Rob Ward has been the president of Anserve since 2000. Rob Ward is an adept leader who has garnered a lot of industry knowledge over the years. He has sales operations, marketing strategy, cold calling, lead generation, and other excellent business skills.
Anserve reviews and comparisons
Anserve is a top leading teleservice provider in North Butler, NJ, USA. The staff size is between 51-200. The company has a 3.2-star review on Glassdoor. 52% recommend them to a friend, and 100% approve of the CEO.
Anserve has received multiple awards over the years, including the ATSI Award of Excellence, Association of Teleservices International, 2018, and CAMX Award of Excellence, CAMX, 2018. The firm answers up to fifteen thousand calls per day, and works with over 30 Hospital networks in NJ alone.
Anserve’s contact information
Anserve’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 800-980-9770.
References
https://www.glassdoor.com/Overview/Working-at-Anserve-EI_IE1367391.11,18.htm
https://www.crunchbase.com/organization/anserve-inc