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Answer California

1.9/5 • Glassdoor rating

Overview

AnswerCalifornia gets your customers out of “Voicemail Jail”.

Professionalism plays an integral part in providing superior customer care. Your customer and prospects will feel comfortable choosing and staying with your business. One phone call is all it takes to make your customers satisfied that a competent, helpful person provided the assistance they needed. Our talented staff adapt to the needs of your business and clients.

Headquarters

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Public or Private

private

Seats or staff

1-49

Revenue

$5 mil. - $10 mil.

Industries

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Details

Executive

-

Year Founded

2013

Countries of fulfillment

-

Sectors

-

Contact information

800-369-8741

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https://www.answercalifornia.com


About Answer California: Review and comparison

Answer California provides live call center services from trained professionals. Inbound and outbound calls in sales, reservations, marketing, and more are handled with courteous responses in-tune with your business.

With world-class technology and experience, their staff works relentlessly to provide everyone with the quality service that professionally portrays their business.

With expertise in various fields, customer satisfaction increases. As well as every client retention and ROI.

Below are the industries they are proud to service:

  • Finance/insurance
  • Legal
  • Healthcare
  • Service industry
  • Real estate
  • Government
  • Entertainment
  • Emergency responses
  • Sports

Answer California Outsourcing

Answer California is based in San Diego with over 65 years of experience helping businesses provide quality customer service. With 24/7 call center solutions, thousands of companies across the country are proud clients.

Answer California’s BPO services and pricings

A live person who is dependable, knowledgeable, and courteous is important for today’s organizations. Answer California knows this better than most which is why their value is high throughout their services.

That being said, each client has different call center needs. This led Answer California to become an expert in multiple businesses, government, and private-sector fields.

  • Small business answer services
  • 24/7 live answer services
  • After hours and urgent call services
  • Virtual receptionist
  • Bilingual services
  • Appointment scheduling
  • Inbound call handling
  • Order overflow
  • Direct response services
  • Call recording
  • Call statistics

As Answer California is dedicated to providing expert service, they tailor call center strategies to accommodate the needs of their customers.

Answer California’s pricing

Answer California has a varied payment structure to meet the demands of its clients. Not only do they endeavor to be a valuable asset to each organization, but they are also dedicated to supplying cost-efficient solutions.

Billing once per month, packages range from $43 to $274 for call center services. There is also an option to create a custom price package depending on the unique needs of any given company.

How Answer California outshines its competition

From small businesses to fortune 500 organizations, Answer California has a communications strategy that will meet all the needs, values, and demands of your field. To reach superior client service, each team member is trained in the areas you need most.

There is no longer a need to worry about customer retention or poor communication. Speaking with a live representative who provides courteous and reliable information is crucial.

State-of-the-art technology is utilized in all areas. Our professional team maximizes your retention rates, analyzes call data, and provides a cost-friendly solution to call center headaches.

Key executives

Professionalism and courtesy are the backbones of Answer California’s team motto. Each member has customer service experience and has been trained in the newest technology, call center best practices, plus the required expertise needed in your field.

Call center reps are available 24/7. They are knowledgeable, dedicated, friendly, and talented. Based in the US, they offer bilingual services, as well.

Answer California reviews and comparisons

Today, information is at your fingertips. A successful business is determined by the value of the information they provide. With professional, dependable, and courteous representatives to relay the important aspects of your company, success is guaranteed.

Answer California’s contact information

Answer California’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Facebook N/A

References

https://www.glassdoor.com/Overview/Working-at-Answer-California-EI_IE1094561.11,28.htm

Answer California news, podcast & articles

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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