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Antietam Call Center

1.0/5 • Glassdoor rating

Overview

Antietam Call Center has been helping our clients for 40 years. We are the Association of TeleServices International (ATSI) Award of Excellence winner for the past 13 consecutive years and continue to provide exceptional service to all of our clients. We provide service 24/7/365. Antietam Call Center can do numerous things to help your business from taking after hours calls and forwarding messages out to on call staff, to placing telephone orders for your company and just about anything in between.

Headquarters

-

Public or Private

private

Seats or staff

1-49

Revenue

$1 mil. - $5 mil.

Industries

-


Details

Executive

William Bosch, owner

Year Founded

1976

Countries of fulfillment

-

Sectors

-

Contact information

(888) 395-5600

https://www.antietamcallcenter.com


About Antietam Call Center: Review and comparison

Antietam Call Center is a Business Process Outsourcing (BPO) company founded in 1976. This firm specializes in call center services. 

This firm offers call center solutions whether you need a virtual assistant to set appointments or a customer service representative to increase the satisfaction rates of your clients. Take the load of customer service off of your team’s hands so that they can focus on other pertinent business tasks. 

With nearly 25 staff members, Antietam Call Center has the qualified staff and talent to help your company achieve better customer satisfaction ratings and reduce bottlenecks in back-end processes. 

This firm has reported revenues under USD 5-million

Antietam Call Center Outsourcing

Antietam Call Center has one location in the United States in Hagerstown, Mayland. 

This firm has experience offering inbound call center services with companies throughout the United States. Some of the industries Antietam Call Center works with include advertising agencies, manufacturing companies, travel agencies, medical institutions, and more. 

Antietam Call Center’s BPO services and pricings

The talented team at Antietam Call Center is ready to handle third-party verifications, insurance updates, membership renewals, surveys, and more. 

Some of the services offered by this firm include: 

  • Customer Service
  • Order Entry 
  • Answering Services
  • Reservations and Appointment Scheduling
  • Virtual Receptionist
  • Enhanced Messaging Services 
  • Catalog Order Processing
  • Database Creation and Maintenance 

If the call center services you require are not listed, contact Antietam Call Center for customized solutions. 

Antietam Call Center’s pricing

This firm does not list prices on its official website, but the friendly staff is ready to help. Get in touch with an Antietam Call Center representative for more information about services and pricing information. Email [email protected] or call (888) 395-5600 today. 

How Antietam Call Center outshines its competition

This firm boasts a wide number of awards and accolades, including the Award of Excellence from the Association of TeleServices International (ATSI) for 14 consecutive years. 

Some of the other ways this firm outshines its competition include: 

  • 24/7 availability 365 days a year
  • An on-shore team that understands client needs 
  • Use of sophisticated software 
  • Secure data protection 

Key executives

William Bosch (Owner)

William Bosch has been the owner of this firm since its inception in 1976. With his leadership experience, this firm has stayed in business for over 40 years.  

Tracy Thompson (Telephone Secretary)

Tracy Thompson is one of the many talented telephone secretaries at this firm. Tracy Thompson started with this company in 2005. She has been an asset to the team throughout her 17 and counting years of hard work. 

Antietam Call Center reviews and comparisons

This firm is not accredited by the Better Business Bureau. However, it is proud to have a 4.7 out of 5-star rating on Google Reviews and a 4.5 out of 5 on YellowPages.

Want to read more past customer reviews? Head to this firm’s official website to see more client testimonials.

Antietam Call Center’s contact information

Antietam Call Center’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

LinkedIn N/A

In addition, you may email them at [email protected] or call (888) 395-5600.

References

https://www.crunchbase.com/organization/antietam-call-center

Antietam Call Center news, podcast & articles

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Antietam Call Center videos & images

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Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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