Overview
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private
1-49
$1 mil. - $5 mil.
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About Antietam Call Center: Review and comparison
Antietam Call Center is a Business Process Outsourcing (BPO) company founded in 1976. This firm specializes in call center services.
This firm offers call center solutions whether you need a virtual assistant to set appointments or a customer service representative to increase the satisfaction rates of your clients. Take the load of customer service off of your team’s hands so that they can focus on other pertinent business tasks.
With nearly 25 staff members, Antietam Call Center has the qualified staff and talent to help your company achieve better customer satisfaction ratings and reduce bottlenecks in back-end processes.
This firm has reported revenues under USD 5-million.
Antietam Call Center Outsourcing
Antietam Call Center has one location in the United States in Hagerstown, Mayland.
This firm has experience offering inbound call center services with companies throughout the United States. Some of the industries Antietam Call Center works with include advertising agencies, manufacturing companies, travel agencies, medical institutions, and more.
Antietam Call Center’s BPO services and pricings
The talented team at Antietam Call Center is ready to handle third-party verifications, insurance updates, membership renewals, surveys, and more.
Some of the services offered by this firm include:
- Customer Service
- Order Entry
- Answering Services
- Reservations and Appointment Scheduling
- Virtual Receptionist
- Enhanced Messaging Services
- Catalog Order Processing
- Database Creation and Maintenance
If the call center services you require are not listed, contact Antietam Call Center for customized solutions.
Antietam Call Center’s pricing
This firm does not list prices on its official website, but the friendly staff is ready to help. Get in touch with an Antietam Call Center representative for more information about services and pricing information. Email [email protected] or call (888) 395-5600 today.
How Antietam Call Center outshines its competition
This firm boasts a wide number of awards and accolades, including the Award of Excellence from the Association of TeleServices International (ATSI) for 14 consecutive years.
Some of the other ways this firm outshines its competition include:
- 24/7 availability 365 days a year
- An on-shore team that understands client needs
- Use of sophisticated software
- Secure data protection
Key executives
William Bosch (Owner)
William Bosch has been the owner of this firm since its inception in 1976. With his leadership experience, this firm has stayed in business for over 40 years.
Tracy Thompson (Telephone Secretary)
Tracy Thompson is one of the many talented telephone secretaries at this firm. Tracy Thompson started with this company in 2005. She has been an asset to the team throughout her 17 and counting years of hard work.
Antietam Call Center reviews and comparisons
This firm is not accredited by the Better Business Bureau. However, it is proud to have a 4.7 out of 5-star rating on Google Reviews and a 4.5 out of 5 on YellowPages.
Want to read more past customer reviews? Head to this firm’s official website to see more client testimonials.
Antietam Call Center’s contact information
Antietam Call Center’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call (888) 395-5600.
References
https://www.crunchbase.com/organization/antietam-call-center