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Asia Teleservices

4.0/5 • Glassdoor rating

Overview

Asiatel Outsourcing is your trusted outsourcing partner in the Philippines in operation since 2006. We offer a unique product mix of outsourcing, remote staffing and shared services to meet the diverse requirements of different customers. We can help you outsource a wide range of jobs to Philippines and gain both efficiency as well as substantial cost advantage. We help the clients across the domains such as telesales, customer service, IT support, NOC outsourcing, Creative Process Outsourcing and Back office services.

What Asia Teleservices offers its clients

Asiatel Outsourcing brings in more than 15 years of experience in business process outsourcing and remote staffing. Asiatel Outsourcing has managed campaigns for complete life cycle of customers requirement, right from customer acquisition, maintenance, reactivation, cross sell, collection, customer service, accounting, marketing support and other developmental initiatives of the company.

We are different as our focus in on solutions and not just products. Our preposition is that we help "clients set up their offshore team in the Philippines" and we have thus created specialized composite offshore teams for our clients cutting across domains.

How Asia Teleservices outshines the competition

Our mantra at Asiatel Outsourcing is “outsourcing with a difference”. We are an advisory led consultative company that identifies needs of the customer as its primary step. From there we focus on appropriate solutions tailor made to your requirements – that could be outsourcing, remote staffing or shared services.
At core of our service ideology, we believe that our office is an extension of our client’s office and “we are your team in the Philippines”.

We specialize in working with startups, SME’s and mid-sized companies and help our client create composite teams of organizational domains thus blurring lines between front office, middle office and back office. We are flexible enough to cater to all sizes and need starting from 1 agent per client up to 50 agents

Asia Teleservices company structure

Asia Teleservices Inc is an Outsourcing company with its main brand as "Asiatel Outsourcing" and other two brands being “Akron Global” and “Virtuoso Creatives”. We have our corporate office in Hong Kong and subsidiaries in Singapore, Philippines and Indonesia. That makes us a boutique Asian MNC.

Sample highlight service offering of Asia Teleservices

Our highlight is to make you access the talent of Philippines at the terms and conditions that suit your business and its needs. We offer a flagship product called “Managed Operations” that helps you set up a team and an office with our company. Our office is the extension of your office.

Managed operations services comes a service fee plus salary is directly passed through to you. We bring manpower, office infra and rest of the local statutory compliance. Our managed operations services are best in class and very competitive in pricing. The salary pass through gives the client flexibility to chose the quality of manpower and not be dependent on the outsourcing provider.

Headquarters

G/F 200 Hennessy Road Wanchai, Hong Kong

Public or Private

private

Seats or staff

1-49

Revenue

$5 mil. - $10 mil.

Industries
  • Consumer Services
  • Digital Marketing
  • Ecommerce
  • Education
  • Educational Businesses
  • Energy
  • Financial Services
  • Government
  • Hardware Tech/IT
  • Legal
  • Real Estate
  • Recruiting Staffing
  • Retail
  • SaaS
  • Software Tech/IT
  • Telecoms
  • Travel

Details

Year Founded

07/17/2010

Countries of fulfillment
  • Philippines
Sectors
  • Admin Support
  • Customer Service
  • Digital & Content Marketing
  • Finance & Accounting
  • Full service BPO
  • Outsourcing Consultancy
  • Seat Leasing BPO
  • Software & Application Development
  • Specialized BPO Vertical
Contact information

+852 2877 7881

https://www.asiateloutsourcing.com


About Asia Teleservices: Review and comparison

AsiaTel Outsourcing is a licensed telecom service provider that offers business process outsourcing (BPO) services to various companies. AsiaTel manages campaigns for business and organizational needs, including inbound and outbound projects that involve customer service, maintenance, collections, and promotional events.

The firm’s BPO services offer exceptional expertise and credentials in handling many tasks in multiple languages, including English, Cantonese, Mandarin, Korean, Japanese, Tagalog, Nepalese, and Bahasa. Voice campaigns are developed in the Philippines, and non-voice campaigns are created in Indonesia.

AsiaTel was established in 1997 and provided call center services, administration, data entry, technical support, and other assistance with corporate and organizational requirements.

Asia Teleservices Outsourcing

This firm offers innovative outsourcing services with management support for many industries, products, and services. AsiaTel Outsourcing offers seat leasing services that provide infrastructure support for clients’ employees, including IT, support, recruitment, plug-and-play workstations, and access to common areas of the firm.

AsiaTel offers trial periods so clients can determine the benefits of outsourcing for their business strategy and decide if an outbound or inbound call center campaign is the best option.

The firm features a strong IT support team and customized solutions for every corporate promotion or project.

The firm’s headquarters are in Hong Kong, and services are outsourced from Indonesia and the Philippines.

Asia Teleservices’s BPO services and pricings

AsiaTel Outsourcing is a well-established firm that offers a managed operations program, which features a full suite of services, including:

  • Recruitment of agents and support
  • Payroll services
  • Complete workstations that include a personal computer, headsets, and an IP phone
  • Access to meetings and conferences
  • Technical support
  • Creative services
  • Management operations
  • Help desk outsourcing
  • Call center services
  • Data entry services

AsiaTel offers competitive agents who are carefully selected to achieve and exceed the best services for every client, whether a short-term campaign or ongoing help desk and customer service support.

AsiaTel Outsourcing pricing

AsiaTel offers a pricing structure that’s customized for every client, depending on the type of services, agents needed, and support team.

How Asia Teleservices outshines its competition

The firm offers competitive services to achieve any goal clients need, whether an expansion with a new division or additional support for customer service and sales. The firm provides:

  • Specialized industry knowledge
  • Access to voice skills, technical skills, and business operation specialists
  • Cost-effective services for clients
  • Improved operations and efficiency
  • A solid reputation in business operation

AsiaTel Outsourcing offers more than two decades of expert outsourcing services and knowledge to benefit many businesses. The firm specializes in voice talent from the Philippines and technical skills from Indonesia.

Key executives

Jas Anand (Vice President and Director)

Jas Anand is the current vice president and director of AsiaTel Outsourcing and has had these positions for five years. He offers a strong background in banking and the financial industry.

Asia Teleservices reviews and comparisons

AsiaTel Outsourcing offers excellent call center resources and customer service for a wide range of industries and companies. The firm gives businesses a strong foundation for online support telesales while cultivating positive relationships with clients.

Asia Teleservices’s contact information

Asia Teleservices’s main headquarters is located in:

G/F 200 Hennessy Road Wanchai, Hong Kong

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +852 2877 7881.

Asia Teleservices news, podcast & articles

Asia Teleservices videos & images

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About OA

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The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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