Hawkenboom is an outsourcing enterprise that provides excellent services to customers and clients in the United States, United Kingdom, Canada, and Australia. It has over 10,000 highly-skilled and experienced call center agents.

This outsourcing provider can assist you in maintaining your competitive edge and adaptability in a constantly evolving market.

Hawkenboom enables you to address any skill gaps, scale up your operations, and enhance redundancy with ease and speed, freeing up your resources to concentrate on growth.

Hawkenboom operates through delivery centers located in Iloilo City, Philippines, a highly urbanized city that serves as the regional center for trade, commerce, and education. With over 50 universities and colleges, the city is a top outsourcing destination in the Philippines.

Hawkenboom is dedicated to safeguarding its partners and empowering their long-term success, which contributes to exceptional retention rates that surpass typical industry attrition.

Hawkenboom’s proficient teams of agents offer excellent customer service and back-office support services.

Below are the Hawkenboom solutions:

Data entry and processing

• Conversion
• Data mining
• Data verification

Virtual assistant services

• Scheduling
• Follow-ups
• Administrative support
  

E-commerce support

• Order processing
• Inventory management
• Order fulfillment

Customer service

• Email support
• Phone support
• Video support

Human resources

• Recruitment & training
• Payroll and benefits administration

Billing support

• Coding
• Verification
• Tracking & reconciling

Hawkenboom’s pricing

Pricing for Hawkenboom services is not openly available as it is based on specific services requested. However, you can talk to their experts! 

Book a time for a discovery call with their outsourcing consultants for FREE.

Hawkenboom demonstrates excellence in numerous ways. This firm is dedicated to delivering excellent customer service and support to its clients, leveraging its team of highly trained professionals. 

From responding to customer inquiries to managing complaints and offering technical support, Hawkenboom’s team is equipped to handle all aspects of customer service. 

The team recognizes exceptional customer service is critical for establishing lasting customer relationships and driving business growth.

Additionally, Hawkenboom relies on customer relationship management (CRM) software as a vital technological tool. 

The company uses this software to manage customer interactions and data, enabling them to offer personalized and efficient service. 

By leveraging CRM software, Hawkenboom can monitor customer interactions, handle customer inquiries, and analyze customer data to identify trends and patterns.

Jrob Santos (Founder and CEO of Hawkenboom)

Jrob is the CEO and Founder of Hawkenboom. He manages teams of experienced agents who provide excellent customer service and back-office support from the Philippines.

Hawkenboom is an innovative outsourcing provider located in Iloilo City, specializing in the customer service sector. 

While there may not be extensive reviews available for the company and its services, we recommend comparing it with other businesses that specialize in the same sector. 

The company’s website features numerous client testimonials that showcase how their services have helped other businesses grow.

Hawkenboom’s main headquarters is located in:

2F Two Lorton Building, Quezon Street, Iloilo City, Philippines 5000 Western Visayas, Philippines

Further, you may virtually reach out the company through the following contact information:

Website https://

LinkedIn https://www.linkedin.com/company/hawkenboom/

Facebook https://www.facebook.com/hawkenboombpo

In addition, you may email them at [email protected] or call +639399998000.

https://www.linkedin.com/company/hawkenboom/

https://hawkenboom.com/