A&T Ascension Consulting

A&T Ascension Consulting Inc (ATAC Inc) is an innovative contact center and Business Process Outsourcing (BPO) company founded in 2011 with headquarters in Toronto, Canada. The firm offers cost-effective virtual staffing services to help businesses scale and improve operational efficiency. 

ATAC Inc sets itself apart by challenging the norms for call centers like them. They work to position themselves as a virtual call center with home-based employees. 

The firm provides a flexible virtual staffing model that includes highly-trained staff who are skilled in supporting a variety of inbound and outbound sales calls and providing top-quality customer service. They also offer bilingual support channels. 

ATAC Inc has grown over the last decade with a dedicated team of over 120 employees working remotely across Canada and the United States.

Launched in 2011, ATAC Inc takes pride in its innovative homesourcing approach to BPO services. This approach allows more significant opportunity and flexibility for employees and helps maximize efficiency. The company emphasizes quality over quantity with a team of highly qualified Certified Service Professionals.

While the company headquarters are in Toronto, the firm has home-based employees throughout Canada and internationally. Employees communicate with clients and customers through numerous channels, including online chat, email, call, and text.

ATAC Inc provides clients with an array of BPO service options to help clients streamline operational efficiency and improve customer relations. Services include:

• Sales
• Quote requests
• Technical support
• Inbound customer service
• Customer service optimization
• Outbound surveys
• Message taking
• Data entry
• Seasonal, overflow, or year-round support

With a wide array of services and a team of skilled employees, the firm offers its services across multiple different business sectors. Some additional specialized tasks include providing insurance quotes to customers and mortgage underwriting. 

ATAC Inc’s pricing

Pricing depends on clients’ requests and business needs. The versatile nature of ATAC Inc’s business model leads to a significant degree of services and pricing options. Clients can request more information by contacting the firm directly. 

On their official website, ATAC Inc highlights one key element that sets itself apart: A dedicated team of employees. By vetting and assessing its team of professionals, ATAC inc has some unique advantages over other BPO services. 

This includes providing:

• Flexibility to adjust to client business needs 
• Accredited, high-quality agents
• Fast activation
• Compliance and data security 
• Onshore quality at offshore prices

Adrian Smith (CEO)

Adrian Smith has been the founder of ATAC inc and the Chief Operating Officer since its creation in 2011. Smith has over 20 years of corporate experience specializing in customer service and sales.  

Tugreofia Smith (Vice President)

Tugreofia Smith has been ATAC Inc’s Vice President since its launch in 2011. Smith is also an accredited mortgage agent and served as the  Director of the Mortgage Division for the firm from 2014-2018.  

ATAC Inc is a versatile BPO company and an innovator in home-based work opportunities. While we currently do not have any reviews for ATAC Inc, we would suggest comparing other BPO providers located in Canada and throughout North America.   

A&T Ascension Consulting’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Website https://www.atacinc.ca

LinkedIn https://www.linkedin.com/company/a&t-ascension-consulting

Facebook https://www.facebook.com/atacinc/

In addition, you may email them at [email protected] or call 1-888-909-6022 ext.20.

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