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ATS Services Pvt Ltd

1.9/5 • Glassdoor rating

Overview

We are a diversified services company with extensive experience in design and execution of customer engagement programs meeting diverse requirements of our clients. Our expertise comes from a deep understanding of the Indian consumer and unique customer situations.

The core of our delivery capability is built through an active insight into the evolving consumer behavior patterns, our analytical abilities and a strong technology backbone.

We leverage this capability to provide KPO services in the area of customer retention, collections for both retail and B-B customers, design and implementation of business analytics and MIS Dashboards.

Headquarters

-

Public or Private

Private

Seats or staff

201-500

Revenue

Unknown / Non-Applicable

Industries

-


Details

Executive

Doug Anderson, CEO

Year Founded

2000

Countries of fulfillment

-

Sectors

-

Contact information

91-129- 6612001

https://www.servicesats.com


About ATS Services Pvt Ltd: Review and comparison

ATS services is a technology firm in the banking finances and insurance sector. The services firm leverages proprietary technology and analytics for global corporations and provides actionable intelligence to enhance ROI. 

Since its establishment in 2000, the company has continued to utilize in-house solutions in the areas of Collection Services, Renewal Policies to improve customer retention.

ATS Services Pvt Ltd Outsourcing

ATS services are designed to extract positive intelligence from the current market trends in the BFSI sector while enhancing digitization, automation, and improving customer CX via personalized experience. 

The Complete Success Linked Payout Framework stands this company apart from the competition, allowing ATS Services to create authentic IPR, with the freedom to accelerate innovation while pushing the boundary on what’s obtainable in service delivery. 

Consequently, the BFSI firm meets and complies with the highest industry standards and is ISO27001 compliant.

ATS Services Pvt Ltd’s BPO services and pricings

ATS Services focuses on the BFSI segment. According to its website, the company’s services in that sector include:

Insurance Retention

The firm understands that the initial cost of obtaining new customers is higher than retaining old clients. That is why ATS Services provides the best customer engagement via Omnichannel experience. The company’s approach to insurance retention are:

  • Data Analytics
  • Reach out plans
  • Multimedia Treatments and Payment Gateways
  • CRMs
  • Quality Management System
  • Automated Dashboards and Analysis

Retail Collections

The BFSI company counts on its years of experience in the industry to provide retail banking services, including mortgages, auto, unsecured loans, and credit cards. 

The company owes its success in this area through technology and risk analysis. ATS Services adheres to the following process:

  • Awareness Campaigns
  • Post Digital Bounce
  • Early Bucket
  • ECS Representation

B2B Receivables

Clients with collection challenges can count on the firm’s receivable management services to prevent a gap in cash flow for international and domestic receivables. 

ATS services also offer credit analysis anchored on available fiscal data. The company’s approach to B2B receivables include:

  • Credit/Risk Assessment
  • Order to Cash
  • Past Due Collections
  • Legal
  •  NCLT Monitoring
  • Solvency Check
  • Visitation

ATS Services’ pricing

The company’s pricing is not disclosed on its official pages, and the service cost will depend on the client’s business needs.

How ATS Services Pvt Ltd outshines its competition

ATS Services has 20+ years in the BFSI industry, and in that time, the company has achieved the following benchmarks:

  • 10+ million customer engagements
  • 600+ million in monthly receivables
  • Combined 100+ years management experience

According to its website, some of its key clients are Edelweiss Tokio Life Insurance, Exide Life Insurance Company Limited, HDFC Life Insurance, and Bajaj Auto Finance.

Key executives

Aditya Bhushan (MD)

Aditya Bhushan has been the ATS Services Managing Director for over two decades. He has consulate experience creating unique cutting-edge solutions for ATS Services and has experience working for the biggest companies in the BFSI sector in India.

Prashant Shukla (VP Sales)

Prashant Shukla is the current ATS Service Vice President of Sales and Business Development. He leverages his service delivery experience and project management skills to enhance the client experience.

ATS Services Pvt Ltd reviews and comparisons

ATS Services is a small-sized BFSI firm in Haryana, India. The firm’s review score is below average.  

ATS Services Pvt Ltd’s contact information

ATS Services Pvt Ltd’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at [email protected] or call 91-129- 6612001.

References

https://www.glassdoor.com/Overview/Working-at-ATS-Services-India-EI_IE423021.11,29.htm

 

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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