Overview
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private
1-49
$5 mil. - $10 mil.
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Details
Monique Mancilla, Owner and Founder
2014
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About AVirtual: Review and comparison
Although its main offices are in the United Kingdom, AVirtual is based in Cape Town, South Africa, and offers virtual assistant and Business Process Outsourcing (BPO) services. Since 2015, the firm has primarily served clients in the United Kingdom.
The founder of this Business Process Outsourcing (BPO) firm is a seasoned entrepreneur from the United Kingdom. AVirtual.co.uk was started in South Africa to offer the same high-quality virtual assistance as the UK but at a lower price.
Over the past few years, AVirtual has expanded its service area to include the United States and Ireland. Its most recent financial report showed that it makes $5 million annually and has 26 employees.
AVirtual Outsourcing
The organization provides virtual assistants to clients all over the UK. Most of their support staff has worked or lived in London, so they are well versed in British business.
The company takes pride in attracting exceptional employees with international experience to one of the top 50 best cities for remote working.
Administration, back-office support, and advertising are just some of the services that AVirtual UK provides for its clients. They can give top-tier service at a fraction of the cost of competitors in the UK market because of Cape Town’s tech- and entrepreneur-friendly economy.
AVirtual’s BPO services and pricings
VAs work full-time and part-time for AVirtual; all are employees, not contractors. Unlike many work-from-home assistants, all of their VAs work out of the Cape Town office, where they have access to state-of-the-art IT and administrative facilities.
AVirtual UK’s virtual assistants offer a wide range of services to individuals and businesses, including
- Personal assistance
- Social media management
- Calendar management
- Customer support call services
- Sales support
- Research and correspondence
- Content production
- Bookkeeping
- General administration
- Human resources
- Graphic design
They assign a personal assistant to each client, but they will have a “team approach” in place, so there will always be coverage in the event of vacation or illness. The PAs also work in groups of four called “pods,” which gives clients access to a broader range of skills if they need them for a particular task.
AVirtual’s pricing
AVirtual’s pricing begins at £17.50 per hour or £120 per month, which includes
- Assignment of a virtual assistant with 5+ years of experience
- Sick or holiday coverage, so a VA is always available
- Access to additional services like PrimePixels digital marketing
They give customers a free trial of their services (5 hours of work worth £115) and a free consultation to help them decide which flexible plans will work best for them.
How AVirtual outshines its competition
From customer service agents to sales representatives and digital marketers, AVirtual is well-positioned to fulfill large and small-scale administrative needs.
AVirtual’s competitive edge over its BPO peers includes
- Flexible packages to fit clients’ requirements without any long-term contracts
- Matching of skilled VAs to satisfy consumer demands
- Secure and 100% secure processing of personal data
- Up to 50% reduced prices than equivalent VA services in the UK
The company also offers services to small businesses requiring digital marketing, design and creative, sales, HR and recruitment, finance, and customer service.
Key executives
- Henry Walton (CEO)
Henry Walton has been the AVirtual UK CEO since 2020. From 2016 on, he acted as the Chief Operating Officer of Prime Pixels. Walton is now the CEO of AVirtual Group, which has three brands: AVirtual, Prime Pixels, and Remote Employees. He has a degree in sociology from the University of Liverpool.
AVirtual reviews and comparisons
There aren’t many reviews available from AVirtual customers, but the ones from previous employees are very positive. You can compare the services and prices of this outsourcing company with others of comparable size located in South Africa to reach a conclusion.
AVirtual’s contact information
AVirtual’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 0800 086 8998.