Overview
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private
50-99
$10 mil. - $25 mil.
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Details
Christine Janelle Kho , Vice President of Operations & Client Relations
2009
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About Azpired: Review and comparison
AZPIRED was founded in 2006 and has provided operational excellence ever since.
The firm currently employs between 1,000 and 5,000 people and has clients in the retail, financial, healthcare, communications, travel, and utilities sectors.
AZPIRED specializes in Inbound Customer Service, Technical Support, and Accounting Services. To ensure each customer receives the highest quality of service, the PCI Security Standards Council certified this company as PCI compliant.
The main priority at this company is to provide cost-effective services throughout the United States, Canada, and Australia by utilizing the latest and most advanced technology. This assures customers will receive current industry knowledge and skilled proficiency in the most up-to-date business solutions.
Clients can be sure this BPO firm will help them obtain the highest return on investment possible.
Azpired Outsourcing
AZPIRED outsources to the Philippines through its three locations in Cebu and Cagayan De Oro City. It serves as a trendsetter in Business Process Outsourcing (BPO), Call Center Operations, and Process Improvement.
This company believes in training its employees to best represent their clients. They have a four-step training program that covers basic operations, real-time practice, professional development, and grammar and accent finetuning.
Azpired’s BPO services and pricings
AZPIRED offers a word-class outsourcing center that provides many functions, including:
- Orders and Credit Card Processing
- Shipping
- Refunds and Disputes
- Return Merchandise Authorization (RMA) Support
- Product Information
- Member Acquisition/Retention
- Back Office Support
- Account Collections
- Appointment and Turn On/Turn Off Scheduling
The company also offers inbound and outbound solutions and quality control featuring automated workflows and embedded analytics. It designs Information Technology infrastructures for many of its clients and includes numerous security measures inside each build.
The team at AZPIRED excels at customer service and is a leader in building call center infrastructure.
AZPIRED’s pricing
Pricing depends on each unique client’s needs. However, AZPIRED assures its customers that it provides the most reliable and secure technology at unrivaled rates.
How Azpired outshines its competition
The company says its consistent and reliable business solutions ease the lives of its clients. In turn, clients gain a competitive advantage in the marketplace and receive strong rates of ROI.
According to its website, AZPIRED focuses its core values on the following:
- Honesty
- Integrity
- Teamwork
- Honor/Hard Work
- Approachable
- Results-driven
In addition, it has been certified PCI Compliant by the PCI Security Standards Council.
Key executives
Almira Absin (President & CEO)
Almira helped found the company in 2006 and has served as CEO since May 2009. She was a key decision-maker in moving the company from the United States to the Philippines.
Christine Janelle Kho (Vice President of Operations & Client Relations)
Christine oversees the entire operational activities of the company, ensuring it develops and implements efficient operations and cost-effective systems to meet its current and future needs.
Azpired reviews and comparisons
AZPIRED is a modern BPO solutions provider now based in the Philippines. While we do not have any reviews for the company at this time, we suggest assessing it alongside other BPO providers in the Philippines, as well as those in the United Kingdom and South Africa.
Azpired’s contact information
Azpired’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call +1 (805) 708 5656.
References
https://www.glassdoor.com/Overview/Working-at-AZPIRED-EI_IE1965139.11,18.htm
https://www.crunchbase.com/organization/azpired