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BBC Global

3.9/5 • Glassdoor rating

Overview

To respond quickly to changing market trends and ever-increasing customer demands. Brobizco LLC now offers the newest arm of our organization BBC Global Services.

BBC Global Services is a Business Process Outsourcing Service Provider (BPO) that offers a comprehensive range of outsourcing services. BBC Global provides high-quality customer satisfaction for your brand and delivers on-demand flexible capability to meet the demands of your customers while lowering operational costs and maintaining the highest levels of information and data security.

What BBC Global offers its clients

In essence, our company specializes in providing virtual assistant services to small and medium-sized organizations. We have a diverse pool of staff with varying levels of expertise and experience, ready to competently handle administrative tasks tailored to your specific needs. Our process involves sourcing, training in collaboration with clients, and managing staff based on agreed-upon metrics and KPIs. Notably, our call center is not only HIPAA compliant but also undergoes regular audits by a third-party company to ensure strict adherence to compliance standards, offering an extra layer of security for your data.

How BBC Global outshines the competition

We truly provide both White Glove implementation of all new account with meticulous integrity towards the creation and agreement on a statement of work and KPI and Metrics that would dictate success or recalibration. In addition we manage all staff members, ensuring compliance.

In addition, we provide fair wages and many "perks" which breed loyalty and attendance integrity (in the last quarter we had a .08% absentee rate). We have truly created a wonderful culture that not only provides joy to our workers but a level of staffing consistency desired by our clients.

BBC Global company structure

We are a sole owned NJ based privately held BPO headquartered in the USA with offices in India and the Philippines. Based on my personal experience utilizing outsource staff for my own past endeavors, BBC Global was created to allow the small to medium size business market segment to experience the benefits of outsourcing while mitigating the integration and cultural issues. Truly creating the white glove experience.

Sample highlight service offering of BBC Global

Find, train and actively manage a HIPPA compliant staff member with no setup fees and terms. We truly have "skin in the game" in all of our client needs and only require but one head to be included in this white glove service. This has truly been a gam changer for many small practices.

Headquarters

1812 Front Street, 07076, Scotch Plains, NJ

Public or Private

private

Seats or staff

1-49

Revenue

$1 mil. - $5 mil.

Industries
  • Consumer Services
  • Ecommerce
  • Healthcare
  • SaaS

Details

Executive

Michael Yablonowitz, President and CEO

Year Founded

01/11/2017

Countries of fulfillment
  • India
  • Philippines
  • United States
Sectors
  • Admin Support
  • Animation & Multimedia
  • Customer Service
  • Full service BPO
  • Outsourcing Consultancy
  • Software & Application Development
Contact information

888-944-6618

https://www.bbcglobalservices.com


About BBC Global: Review and comparison

BBC Global is a Business Process Outsourcing Service Provider (BPO) headquartered in New Jersey, United States. Founded in 2017, the firm has been outsourcing for organizations of all sizes, from startups to seasoned businesses. 

The privately-held firm’s current company size is about eleven to fifty employees, and its last reported revenue is unavailable.

BBC Global Outsourcing

BBC Global is a no-contract, no-minimum BPO service provider with 24/7 operations. They have office locations in India, the Philippines, New Jersey, and North Carolina. 

BBC Global aims to meet your customer’s needs while simultaneously cutting operational costs and maintaining high-security standards. Its customer service outsourcing services are versatile and customizable. 

BBC Global’s BPO services and pricings

BPC Global is a marketing, development, and IT support and services outsourcing provider that offers the following expert staffing services starting at $9/hr:

  • Multi-channel marketing services include telemarketing, inbound and outbound services, and lead generation.
  • Healthcare virtual services include virtual general administrative assistants, medical receptionist services, and a HIPAA Compliance Manager. 
  • Web development services can help you develop a professional and effective web presence. 
  • Virtual assistant services can help with tasks such as data entry and scheduling. 
  • Administrative task services include data entry and back offices. 
  • IT services cover software and hardware handling and issues. 
  • Recruiting process outsourcing services are key services for keeping Human Resources costs at a minimum. 
  • Customer support services can improve your business performance without using current staff power. 

BBC Global’s pricing

Pricing is dependent upon the services provided. There is a free consultation available that you can book online.

How BBC Global outshines its competition

BBC Global has offices in several global locations and offers 24/7 services. Their services are on a no-minimum, no-contract basis—you can terminate your contract at any time. The firm’s US-based teams lead their offshore teams.

Their services are affordable but goal-driven. BBC Glocal covers all human resource liabilities along with equipment, training, and more. 

Key executives

Mike Yablonowitz (CEO)

Mike Yablonowitz has been BBC Global’s Chief Executive Officer (CEO) since 2017. Yablonowitz has over 20 years of experience growing and managing startups, including BPO firms and lead management.

David Justus (Director of Operations)

David Justus has been BBC Global’s Global Outsourcing Director since 2020. 

BBC Global reviews and comparisons

BBC Global received high regard from current and former employees on Glassdoor.com with an average rating of 5 out of 5 stars. While we currently do not have any client reviews for BBC Global, we recommend comparing them to other BPO providers in the United States with global reach. 

 

BBC Global’s contact information

BBC Global’s main headquarters is located in:

1812 Front Street, 07076, Scotch Plains, NJ

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 888-944-6618.

References

https://www.glassdoor.com/Overview/Working-at-BBC-Global-Services-EI_IE5225649.11,30.htm

 

BBC Global news, podcast & articles

BBC Global videos & images

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About OA

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The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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