BD BPO

BD BPO Solutions is a business process outsourcing service (BPO) located in Albay, Philippines. The company prides itself on a client-centric work style, which focuses on customer service as a priority,

As a BPO, the firm believes that success means reliability. They say, “We simply deliver our promises without fail.” They also guarantee customers the use of ample resources, with room to expand their brand without borders or restrictions. 

Although the company is based out of the Philippines, they serve business clients around the globe. To keep up with demand, the company is always on the lookout for new talent. Currently, they employ between 11 to 50 individuals but hope to increase their team to serve more clients. 

BD BPO Solutions not only caters to global client needs through resources and service offerings. They begin by ensuring staff are comfortable and have the resources they need to get work done. The firm’s facilities feature ergonomic work spaces with air conditioned office spaces, backup power generators, and carpeted floors.

As a leader in their industry, the company partners with several internet providers. This eliminates internet interruptions, guaranteeing 24/7 support and connectivity for client tasks. Along with their impressive online support, clients benefit from multiple communication platforms. This BPO works by email, phone, and social media.

To meet growing client demands, the BPO offers clients a broad service selection, including:

• Telesales
• Tele Surveys
• SEO Services
• Data Entry
• HR Services
• Appointment Setting
• Accounting and Payroll Support
• Chat and Mail Support
• Lead Generation
• Technical Support

They facilitate services throughout several leading global industries, such as IT, finance, business, and medical. 

BD BPO Solutions’s pricing

Pricing at the BPO varies by client and service. Customers can request a personalized quote by reaching out to the firm through their online contact page.

With several other BPOs thriving in the Philippines, the firm sets themselves apart by:

• Focusing on top tier customer service
• Ensuring employees have access to all necessary tools and training
• Evolving technical skills and equipment as the IT industry expands
• Encouraging agents to grow and advance 
• Streamlining outsourced services to represent an extension of the client rather than a separate entity.

Supporting so many jobs within the Philippines, the company is also working toward creating a more sustainable local economy. 

Irish April Espaldon (Quality Assurance Manager)

Irish April Espaldon has managed quality assurance with BD BPO Solutions since 2012. She is a graduate of Bicol University with a Bachelor’s degree in Computer Science. Irish works from the main office in the Philippines, and prior to her work with the firm, was a customer service representative with Teleperformance. 

Charlton Stephen Laraño (Back End Developer)

Charloton Stephen Laraño has a history in offshoring and outsourcing. He has been with the firm since 2017 and prior to his work with the BPO, he was a Jr. Software Engineer with Pacific Blue IT. Charlton attended AMA University, graduating with a Bachelor’s degree in Information Technology. 

While there are few reviews on BD BPO Solutions to draw on, the company has an overall positive reputation. Compared to other local BPO’s the firm appears to have a strong future in outsourcing services, particularly in those relating to technology and customer service. 

BD BPO’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Website https://bdbposolutions.com.ph

LinkedIn https://www.linkedin.com/company/bdbposolutions/

Facebook https://www.facebook.com/bdbposolutions/

In addition, you may email them at [email protected] or call (+63) 917 584 3887.

https://www.glassdoor.com/Overview/Working-at-BD-Business-Process-Outsourcing-Solutions-EI_IE5413761.11,52.htm