View all outsourcing firms

Bilingual LS

5.0/5 • Glassdoor rating

Overview

We are a 360 degree language solutions company based in Florida, USA with offices in Lima, Peru and Barcelona, Spain.
Hundreds of people choose our language solutions to make a positive difference in their performance for global business.
10 years leading the language solutions market

Headquarters

14331 SW 120th Street, Suite 105, Miami, Florida, 33186

Public or Private

private

Seats or staff

500-999

Revenue

$100 mil. - $250 mil.

Industries

-


Details

Executive

-

Year Founded

2010

Countries of fulfillment

-

Sectors

-

Contact information

888 722 5570

https://www.bilingualglobal.com


About Bilingual LS: Review and comparison

Bilingual is an outsourcing and language solutions company. It offers top-quality customer experience in different verticals in more than 150 languages while seeking continuous improvement for its business partners. It strives for and ensures success by implementing global practices and standards. 

Bilingual was formerly known as Bilingual Language Solutions. The company was founded in 2010, starting its operations by offering on-site interpreting and text translation. 

Bilingual LS Outsourcing

Bilingual provides professional outsourcing and language services for businesses. Its solutions cover requirements for the following:

  • Language translation
  • Language interpretation
  • Language training
  • Customer experience (CX) management
  • Process optimization 

Its contact center has a team of professional customer service representatives that are ready and willing to help with whatever is needed. Bilingual understands that excellent customer service is the key to keeping customers happy and loyal, so its teams take care of all customer needs. 

Though the company is only a bit over a decade old, it is managed by a team with over 40 years of accumulated experience, operating in multiple sites globally and supporting several industries. 

Bilingual LS’s BPO services and pricings

Bilingual offers language services and call center outsourcing for the following industries: 

  • Technology 
  • Energy and mining 
  • Travel and hospitality
  • Manufacturing
  • Finance 
  • Marketing and entertainment
  • Legal 
  • Life science 
  • Retail and e-commerce 
  • Government

The language services it provides are very flexible and can be administered over multiple channels. All its language agents are certified professionals with many years of experience.

Bilingual’s pricing

Bilingual currently has no pricing plans available on its website, but companies that are interested to partner may get a quote.  

How Bilingual LS outshines its competition

According to its website, Bilingual ranks as one of the Top 5 companies in Latin America in the business of language and translation outsourcing. It has 12 years of experience (and counting) in the field. 

Fittingly, Bilingual has a growing global presence. It currently has five offices in the United States, Mexico, Colombia, Peru, and Argentina. These offices offer 24/7 customer service and cater to at least 200 languages and dialects. Its specialties, however, are English, Spanish, Portuguese, Italian, and French. 

Bilingual has multiple certifications, proudly displayed on its website for credibility and authority. The certifications Bilingual has received are as follows: 

  • CSA Research. Bilingual received an honor among the Top 10 Language Service Providers in Latin America and the Caribbean. This comprehensive list is published yearly and ranks the world’s largest language services and technology companies. 
  • Great Place to Work. Bilingual received this certification for its office in Peru. The company aligns this award with its mission of becoming an ideal place to work. 
  • A+ rating from Better Business Bureau. This accreditation gives customers assurance and confidence that Bilingual is an ethical and vetted business. 
  • American Translators Association (ATA) membership. ATA is a regulatory body of translation professionals worldwide. 

Key executives

David Mego (President and Chief Executive Officer)
David Mego is based out of Miami, Florida and currently serves as both the President and CEO of Bilingual, a firm working in the translation and localization industry.

Bilingual LS reviews and comparisons

While a young and growing company, Bilingual has garnered relatively good reviews from its clients and those who have worked as employees. 

Its office in Peru, in particular, is highly rated and recommended. Clients describe its services as professionally done and efficient. 

Bilingual LS’s contact information

Bilingual LS’s main headquarters is located in:

14331 SW 120th Street, Suite 105, Miami, Florida, 33186

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 888 722 5570.

Bilingual LS news, podcast & articles

No news, podcast & articles available for this BPO

Bilingual LS videos & images

No videos & images available for this BPO

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

Contact Company

This contact feature is reserved for client and partner inquiries only. Submissions by vendors or job seekers are not connected.