Overview
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private
1-49
$1 mil. - $5 mil.
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Details
Luis A. Luciani, CEO, ASAP Venezuela, Staffing Solutions CEO, BPO LATAM, Virtual Staffing
2014
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About BPO LATAM: Review and comparison
BPO LATAM is an innovative Business Process Outsourcing (BPO) and virtual staffing company headquartered in Caracas, Venezuela. For over twenty years, the company has been offering efficient and strategic recruiting, non-core process outsourcing, and virtual employee outsourcing services to the US market.
This experienced BPO provider offers nearshore outsourcing of positions, including customer support, executive assistant, sales assistant, and many additional roles. Process improvement and a focus on professional development allow BPO LATAM to maintain profitable customer relationships.
BPO LATAM currently employs 11 to 50 people and partners with ASAP, one of the largest staffing firms in Latin America. The company’s last reported revenue is under $5 million, and its focus remains on workforce optimization in service of increased profitability.
BPO LATAM Outsourcing
The company specializes in acquiring and training virtual assistants to perform cost-effective administrative roles. Complete HR services and payroll processes are some of the positions offered with efficiency and exceeding expectations in mind. Product promotion and eMarketing services assist with increasing sales.
BPO LATAM does not rely on freelancers to fill positions. Instead, all workers are hired and provided with an employment contract, benefits, and an above-market rate salary. This practice reduces turnover and adds stability. Expenditures are only 25% of what’s needed to fill similar positions in the US.
BPO LATAM’s BPO services and pricings
BPO LATAM is a professional service organization delivering these solutions:
- Executive assistant
- Customer service and support
- Sales assistant
- Website design and development
- Translations and transcriptions
- Bookkeeping
- Graphic design
- Real estate assistant
- Social media management
- Inventory management
- Research
- Data entry
- Content writing
- Marketing assistant
BPO LATAM’s pricing
The monthly rate for a virtual employee is $999 for full-time and bilingual or $599 if English is not required. Location, employee experience, and language skills will impact the cost. Contracts are monthly, and BPO LATAM will charge no initial fees.
How BPO LATAM outshines its competition
The company understands the role innovative process improvements play in continued business growth. As described on the firm’s website, services provided include:
- Customer Relationship Management (CRM)
- Purchasing support
- Contract administration
- Procurement and logistics management
- Vendors registry
- Quotation search and analysis
- Purchasing support
- Payroll Process Outsourcing (PPO)
- Human Resource Process Outsourcing (HRPO)
- Recruitment Process Outsourcing (RPO)
- Accounts payable
- Accounts receivable
- Accounts reporting
- Audits and special accounts analysis
Key executives
Luis A. Luciani (Director)
Luis earned a degree in mechanical engineering from Cornell University and an MBA from Cornell Johnson Graduate School of Management. He has years of experience leading companies with multiple branch offices and distributed employees. He is a Board Member of Cybertech Projects and Y&V Companies.
Stefhania Marquina (Community Manager)
Stefhania is a digital marketing specialist. She has broad experience managing corporate social networks and creating email marketing campaigns. She prepares strategies that maintain the long-term quarterly growth of social networks.
BPO LATAM reviews and comparisons
This BPO provider has an excellent reputation in the industry and provides its customers with exceptional results. We currently do not have reviews for BPO LATAM. We suggest comparing the company to other BPO firms in Venezuela offering outsourcing and virtual assistant services to the US market.
BPO LATAM’s contact information
BPO LATAM’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 1 (954) 354-9006.