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BPO +

3.2/5 • Glassdoor rating

Overview

BPO+ is a leading provider of World-class Contact Center, BPO services, Telecom System Integration and IT services in the Middle-East. Through a combination of experience, people, latest technologies, domain expertise and rigorous quality processes. We help our clients improve operations, quality and efficiency, while lowering costs.

Headquarters

-

Public or Private

private

Seats or staff

250-499

Revenue

$50 mil. - $100 mil.

Industries

-


Details

Executive

Rowena Gomez, CEO

Year Founded

2005

Countries of fulfillment

-

Sectors

-

Contact information

974 4406 9022

-

https://www.bpo-plus.com


About BPO +: Review and comparison

BPO Plus is a Qatar-based business process outsourcing (BPO) company that offers a variety of IT and back-office services throughout its service area in the Middle East. 

The company has been in operation for thirteen years and has amassed more than 400 clients. In that time, it has expanded its consumer experience services to include a variety of technology-related offerings. These include analytics, as well as many back-office solutions and customer support services.

BPO + Outsourcing

BPO Plus’s aim is to provide a personalized experience to each of its clients. The company has provided services to clientele in numerous industries, including healthcare, travel, telecom, retail, and technology. In addition, it has worked with many large companies, including Amazon, Microsoft, and Linux. 

Because the company has serviced so many industries, it can offer a wide array of services to each of its customers.

The company maintains a customer-centered business model. The company differentiates its approach for each customer, which helps guarantee everyone has a unique experience. 

BPO Plus’ goal is to use cost-saving methods to help its clients streamline their day-to-day operations. 

This method helps companies increase revenue, gain and retain customers, and increase efficiency.

BPO +’s BPO services and pricings

BPO Plus offers several end-to-end services to its clients, including but not limited to:

  • Voice, chat, email, and voice mail support
  • Technical support
  • Social media support and management
  • Market research
  • Lead generation
  • Document management
  • Customer contact center
  • Crowdsourcing
  • Marhaba Dial
  • Data management
  • Sports and entertainment management

BPO Plus’s pricing

Because BPO Plus’s pricing is dependent on its clients’ needs, pricing information is not immediately available on its website. 

However, if you would like to get more information, you can contact the company using this link. There, you can provide specific details about your particular needs, and representatives can give you a better picture of what their services would cost you.

How BPO + outshines its competition

Since its inception, BPO Plus has won several industry awards. Insights have awarded it Best Contact Services Provider and Largest Outsourcing Partner. The Pan Arab Awards gave the company the Gold Award in Services, and it was recently awarded Best Outsourcing Partnership by ContactCenterWorld.

In addition to its numerous accolades, BPO Plus is ranked among the top five business service providers worldwide.

Key executives

BPO Plus has not disclosed any personal or professional information about its executives on its website. However, the two key figures are:

  • Tejinder Singh (Founder)
  • Rowena Gomez (CEO)

BPO + reviews and comparisons

Currently, there are no reviews available for BPO Plus. However, it has provided service to some global companies. In addition to those mentioned above, the company has partnered with LAMP, Avaya, BankMuscat, and many others to complete more than 11,000 jobs worldwide.

BPO Plus provides support services for social media, technology, market research, and lead generation. When seeking comparisons, look for outsourcing agencies that offer their customers a similar range of specialties and services.

BPO +’s contact information

BPO +’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

References

https://www.glassdoor.com/Overview/Working-at-BPO-EI_IE1061637.11,14.htm

 

BPO + news, podcast & articles

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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