BSA Solutions

At BSA Solutions Inc., we offer proficient virtual assistants adept in a spectrum of tasks, from customer support to accounting and engineering, tailored for small, medium and large enterprises. Backed by a dynamic management team boasting extensive experience across diverse industries, we understand what it takes to grow a
business and are passionate about helping you build, scale and accelerate yours.

What BSA Solutions offers its clients

We offer two customized options designed to meet your business requirements:

Option 1: Shared Agents Model
This model involves office-based agents operating on a 24/7 shift basis. These agents handle calls from multiple clients, akin to conventional call center services.

Option 2: Dedicated Agents Model
In this model, office-based agents work five days a week, with a 9-hour shift dedicated solely to your business. A designated Customer Care Associate becomes an integral part of your team, seamlessly merging into your organizational structure. You retain full control over their roles and responsibilities, empowering you to define their tasks according to your needs.

How BSA Solutions outshines the competition

Our distinctiveness stems from the following factors:

1. We boast an expanding roster of candidates renowned for their talent, fluency in English, and cultural alignment with North American standards.
2. We prioritize the well-being of your team in the Philippines, ensuring that your customers receive top-notch service.
3. With just thirty days' notice, you can effortlessly adjust the size of your team, whether scaling up or down.
4. Operating 12 hours behind, we offer support to your business even while you're asleep, catering to your customers within our time zone.

BSA Solutions company structure

Private ownership between two shareholders at 50/50.

Sample highlight service offering of BSA Solutions

Build your dream team offshore for as low as $699 (Refundable on the 6th month from the start date of first hire.)