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Call Centers 24×7

0.0/5 • Glassdoor rating

Overview

Call Centers 24×7® is a family-owned small business headquartered in Port Angeles, Washington. We supply businesses and professional offices with communications support services provisioned from within the United States, including: phone and telecom services and infrastructure, warehousing and order fulfillment, server monitoring, alarm monitoring and dispatch, customer service, technical support, and answering services. These domestic-provisioned services are also known as onshore call center services, or onshore outsourcing.

Headquarters

-

Public or Private

private

Seats or staff

100-249

Revenue

$10 mil. - $25 mil.

Industries

-


Details

Executive

-

Year Founded

2002

Countries of fulfillment

-

Sectors

-

Contact information

(360) 207-0849

https://www.callcenters24x7.com


About Call Centers 24×7: Review and comparison

Call Centers 24×7 is a family-owned small business and provides telecommunications support through phone services, order processing, warehousing, alarm monitoring, security administration, technical support, and customer services.

The firm was established in 2002 with approximately 50 employees. Call Centers 24×7 offers an excellent reputation for quality service and staffing solutions to support various businesses and organizations.

Call Centers 24×7 Outsourcing

The firm operates from its call center in Port Angeles, Washington, United States, and provides support to clients around the country. Call Centers 24×7 provides onshore outsourcing solutions and staff support for companies that require temporary assistance and long-term goals.

Call Centers 24×7’s BPO services and pricings

Call Center 24×7 is a well-established firm that provides flexible, 24/7 staffing solutions from a state-of-the-art call center, including:

  • Telephone support and answering services
  • Customer service and technical support
  • Security systems monitoring and dispatch
  • Telecom services and infrastructure
  • Server monitoring and support
  • Back-office administration
  • Warehousing, order processing
  • Help desks, filling orders, and related tasks

The firm provides services on a flexible schedule so that clients can focus on other projects and business goals. Call Center 24×7 handles the day-to-day flow of activities and security monitoring, customer service, and orders to ensure tasks are implemented and performed seamlessly.

Call Center 24×7’s pricing

Call Center 24×7 offers competitive pricing for each client, depending on specific needs and business plans. The call center provides a team of specialists who work closely with each client, company, and organization to develop a framework that works best.

How Call Centers 24×7 outshines its competition

The firm offers a fantastic, flexible range of services with a professional, friendly team of expert staff. The company features some excellent benefits, including:

  • Recruiting and training highly skilled staff for phone support
  • Motivating and supporting employees
  • Providing a tech-savvy working space for staff
  • High-quality equipment and facilities
  • Detailed processes to ensure accuracy and excellent results
  • Ability to function and perform well in a fast-paced environment
  • Flexible programs for clients and businesses

Call Center 24×7 strives to achieve the best results for each client, whether an ongoing team of support for security monitoring and support services or fulfilling high volume sales and customer orders through an inventory system.

Key executives

Shane Miller, President, and CEO

Shane Miller is the President and CEO of Call Center 24×7. He has been in this role since 2002. He was previously the Information Technology Manager for North Olympic Library System in 2020 and worked as Operations Manager for Olypen Inc. from 2018-2019.

Call Centers 24×7 reviews and comparisons

Call Center 24×7 consistently provides ongoing business services, technical support, and online ordering fulfillment for many clients across the United States. The company has adapted well through the past two decades to accommodate many business models while offering customized support for customers.

The firm provides a supportive, professional working environment that provides opportunities for skilled staff and technical experts. The company’s team of experts provides outsourcing services for any project, goal, or assignment for seasonal events and long-term services. 

Call Centers 24×7’s contact information

Call Centers 24×7’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call (360) 207-0849.

References

https://www.crunchbase.com/organization/call-centers-24×7

Call Centers 24×7 news, podcast & articles

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Call Centers 24×7 videos & images

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The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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