Overview
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Privately Held
51-200
Unknown / Non-Applicable
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Details
Narendra Parihar, Business Development Executive
2011
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About Call2Customer: Review and comparison
Call2Customer is an international call center service offering BPO and KPO expertise. The dedicated staff of this company can adapt to scale with plenty of industry verticals and brand identities.
The business started in 2011 to develop positive relationships between clients and customers through dedicated loyalty. The company’s expertise in call center operations and lead generation help achieve a variety of complex goals.
Boasting a decade of experience, this firm has built up great efficiency in aiding your company in retaining and growing its customer base with contact center and campaign services. The confidence you can feel in trusting this business is supported by mock calls and a test period before you start relations.
Call2Customer Outsourcing
Though they are based in India, the company connects professional brands with global clients across the world. The IT-enabled services that began small grew to service clients in the United States, the United Kingdom, Canada, Hong Kong, Spain, Sweden, Switzerland, and India.
Call2Customer’s BPO services and pricings
Call2Customer is a motivated and expertly staffed customer service agency. Each of its agents is the result of years of controlled growth. The firm has over 200 individuals at present. Some of its many services include:
- Customer care
- Inbound and outbound call center offerings
- Finance and accounting management
- Human resources
- Back-office support
- Marketing and design
The mission of Call2Customer is all about connecting clients with audiences via the best possible customer service. The company has celebrated development milestones like constructing 500 seats for call center agents in 2012, and the successful project delivery for more than 20 small and mid-size clients by 2011.
Call2Customer’s pricing
Call2Customer’s pricing will depend on the requirements and needs of each client. The company has a dedicated contact page for interests of all kinds, and specific addresses for inquiries at different addresses.
How Call2Customer outshines its competition
Call2Customer is a cutting-edge provider for both BPO and KPO resources across industry and country lines. Their services cover:
- Dedicated telephone answering services 24/7
- Comprehensive customer care and support services to customers around the globe
- Proficient technical help desk service agents available around the clock
- Inbound sales spear-headed by driven agents at each location
- Convenient order taking services that keep up with tickets from the beginning to the end of completion
- Back office chat and email support
- Detailed design and marketing services to meet the variable needs of diverse brands
- Internet marketing to cover extra channels of lead generation
Key executives
Narendra Parihar (Business Development Executive)
Narendra Parihar has been with the BPO since 2014, giving him almost eight years of executive experience. His expertise covers the fields of team management, social media marketing, and business development, allowing him to assist in growing the company responsibly.
Call2Customer reviews and comparisons
Call2Customer is an accredited BPO with documentation on both the company’s Glassdoor page as well as its Crunchbase page. Modern updates to the company’s events and advice can be found through its social media channels, such as the firm’s Facebook page.
Call2Customer’s contact information
Call2Customer’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 91 98910 57170.
References
https://www.glassdoor.com/Overview/Working-at-Call2Customer-EI_IE1142352.11,24.htm
https://www.crunchbase.com/organization/call2customer