Overview
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private
100-249
$10 mil. - $25 mil.
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Details
Scarlett Anderson, Business Development Manager
2011
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About Call2Customers: Review and comparison
Call2Customers is a sought-after BPO that provides top-of-the-line, professional service for each client’s inbound and outbound calls. Plus, a robust back-office support team.
Each team member goes through a rigorous training program in the newest technologies, cutting-edge communication strategies, and innovative business solutions. Their representatives provide above board service and skills.
Call2Customers Outsourcing
Located in New Delhi, India, Call2Customers has broadened its horizons by retaining clients from across the globe. Moreover, the globalization of economies across the globe has created more opportunities and more competition.
With government pro-incentive policies, they have created a visionary service that provides cost-efficient services.
Call2Customers’s BPO services and pricings
Providing inbound and outbound call center options, Call2Customers also supplies BPO and KPO services and strategies. Services include:
Back Office Support
- Data processing and management
- Customer care services through live chat and email
- Online form processing
- Data web research and analysis
- Online business reputation services
Knowledge Process Outsourcing
- Accounting services
- Payroll services
- Human resources
- HR recruitment services
- Management information services
- Inventory management services
- Web research services
- Data analysis services
Each service is provided by a trained and professional team that tailors their expertise to each business’s needs.
Call2Customers’ pricing
The price for outsourcing your call center to Call2Customers depends on many factors including location.
Call center prices are categorized by inbound and outbound services.
Inbound
- Shared: low to high call volume with 10 and 30 clients- $.35 to $.90
- Dedicated: Complex businesses with one client- $8 to $28
- Monthly: One client on a monthly basis-cost varies
- Per Call Price: Small businesses pay per call-$.50 to $1 per second or minute
Outbound
- Hourly: Lead generation and sales- $6 to $50
- Commission: Lead generation and sales- 10% to 20% over hourly
- Hourly and Commission: Better for high sales volume
How Call2Customers outshines its competition
Call2Customers is a leader in cost-effective, innovative, and professional business solutions. With a wide array of expert services, problems like data analysis and business reputation services are easy to resolve.
They tailor their services to ensure clients overcome the challenges they face in today’s business world. Their team of trained experts provides timely results with fast-action solutions.
Each customer saves time, money, and resources. This enables them to focus on more important aspects of the business such as product development, manufacturing, etc.
Key executives
Raj Kanojia (Founder/SEO)
Raj has been a leader in call center services since 2000. He has been recognized for his innovative business strategies and is known for the extensive growth of his clients.
Karan Kuntal (Operations Manager)
Another natural leader, Karan dedicated himself to finding a solution to today’s business challenges.
Call2Customers reviews and comparisons
Call2Customers is a new-age technology company that prides itself on keeping up with the global demands of business practices. They utilize inspired, tried, and true methods to provide real-world solutions to each customer.
With innovation, professionalism, and expertise, this BPO firm stands on the edge of change ready to adapt at any given moment. This allows each client to be confident that their organization will stay at the helm of its field.
Call2Customers’s contact information
Call2Customers’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 1 646-878-9001.
References
https://www.crunchbase.com/organization/call2customers