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Callhounds

5.0/5 • Glassdoor rating

Overview

A Callhounds Global BPO Corporation is a leading BPO and Call Center Solutions provider in North America, Europe, Asia and Australia. Callhounds Global was founded by a group of Millenials with a collective 20+ years of BPO experience.

Callhounds Global provides high-end solutions to companies that needs to outsource their business processes.

What Callhounds offers its clients

Callhounds Global BPO Corporation is an inbound and outbound call center and business process outsourcing provider in the Philippines.
By combining unrivaled expertise and capabilities across industries and business functions, we bring fresh and new approaches to strategies and operational performance of business operations by delivering the right BPO and customer management solutions that span the entire customer lifecycle. We use our business-process knowledge and resources to create and implement solutions with and for our business customers worldwide. The company has more than 20 years of collective BPO experience in providing best-in-class outsourced solutions to SMEs and as well as large global enterprises, which now includes companies from Fortune 500.

How Callhounds outshines the competition

We are a flexible BPO company based in the Philippines, we offer quality, flexibility, and dedicated support to help your business grow.

Callhounds company structure

Callhounds Global Business Process Outsourcing is a leading BPO provider headquartered in the Philippines, Callhounds Global was founded by a group of Millenials with a collective 20+ years of BPO experience.

We provide high-end solutions to companies that need to outsource their business processes. We operate within purpose-built, first-class facilities that are strategically located in the capital to access the country’s most talented people. Our main markets are businesses in North America, Europe, Australia, and Asia.

Sample highlight service offering of Callhounds

Outsource your team for as low as $7 per hour!!!!

Headquarters

2F CDC Millennium Tower, Sapphire Road, Ortigas Center, 1600, Pasig City, NCR

Public or Private

private

Seats or staff

50-99

Revenue

$5 mil. - $10 mil.

Industries
  • Ecommerce
  • Education
  • Financial Services
  • Food & Beverage
  • Game Dev & Support
  • Healthcare
  • Hospitality
  • Legal
  • Non Profit
  • Public Utilities
  • Real Estate
  • Recruiting Staffing
  • Retail
  • SaaS
  • Software Tech/IT
  • Telecoms
  • Transportation
  • Travel
  • Utilities

Details

Executive

Harold Bautista, Chief Executive Officer

Year Founded

08/10/2020

Countries of fulfillment
  • Philippines
Sectors
  • Admin Support
  • Agency Contract Partner
  • Customer Service
  • Finance & Accounting
  • Full service BPO
  • Human Resource & Legal
  • Office Leasing
  • Seat Leasing BPO
Contact information

1-888-404-8360

https://www.callhounds.com


About Callhounds: Review and comparison

Callhounds Global is a Business Process Outsourcing (BPO) with headquarters in Pasig, Philippines. They have offices located in other major cities, such as Manila and Cebu. Harold Bautista founded the company in 2020, but the employees collectively have more than 20 years of BPO experience.

Since they’re a new company, there isn’t specific data about their revenue. They employ over 2,000 people, though, so it’s not hard to estimate that they’re doing good business. The employees handle customer service around the world, 365 days a year.

Callhounds Outsourcing

Soon after its launch, the Los Angeles Tribune published an article about the company. Since then, Callhounds Global has acquired more than 60 accounts, primarily based in North America. Other clients are in Asia, Australia, and Europe. 

Even though you’re outsourcing part of your business, you’re able to check in anytime. The company gives you digital access to their services whenever you need them.

Callhounds’s BPO services and pricings

Callhounds Global offers BPO services such as:

  • Customer Support
  • Technical Support
  • Staff Leasing
  • Virtual Assistants and Receptionists
  • Back Office
  • Content Moderation
  • Telemarketing Outsourcing
  • Cold Calling and Lead Generation

Whether you’re looking for inbound, outbound, or back-office services, Callhounds Global will handle it all. They have experience working with businesses of any size, from small independent companies to large corporations.

Callhounds Global’s pricing

Packages for Virtual Receptionists, Tech Support, Staff Leasing, and more start at just $7. Due to their global reach and variety of business packages, you need to contact the company for a quote. You’re able to customize exactly what you need when you speak with customer service

How Callhounds outshines its competition

A group of Millennials founded Callhounds Global, so they know what the current business world needs. They offer outstanding services like:

  • Accent training so your customers easily understand the assistants;
  • Affordable packages you can customize for your business needs;
  • Modern infrastructure so there’s no downtime online or through the phone lines;
  • Quality assurance monitoring to keep up with what clients are hearing;
  • 24-hour service so your clients will also reach someone.

Key executives

Harold Bautista (CEO)

Harold Bautista is the founder and CEO of Callhounds Global. Bautista personally oversees the company’s performance and client satisfaction. After years of BPO experience, Bautista wanted to start a high-end call center.

Callhounds reviews and comparisons

Though it’s a relatively new company, Facebook reviews for Callhounds Global rate it as five stars. Posted reviews cover both their customer service as well as the work environment. 

Clients have praised Callhounds Global as offering an elite service. Everyone who handles calls is professional and courteous.

Employees value the quality of training they receive before starting work. The environment is fun, and the company shares an inspirational message every day. Managers ensure all employees have a great work ethic.

Callhounds’s contact information

Callhounds’s main headquarters is located in:

2F CDC Millennium Tower, Sapphire Road, Ortigas Center, 1600, Pasig City, NCR

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 1-888-404-8360.

References

https://www.glassdoor.com/Overview/Working-at-Callhounds-Global-EI_IE4267486.11,28.htm

 

Callhounds news, podcast & articles

Callhounds videos & images

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About OA

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The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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