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Canon Business Process Services

3.0/5 • Glassdoor rating

Overview

Canon helps clients enable business agility, digital transformation and lead an increasingly evolving workforce. Canon solves these challenges by leveraging its experienced team backed by Six Sigma expertise and best-in-class technology. With professionals across the U.S. and in the Philippines, Canon has been named a Global Outsourcing 100 Leader in 2023 by IAOP for the seventeenth straight year. Canon Business Process Services is a wholly owned subsidiary of Canon U.S.A., Inc

Canon employs exceptional, diverse and talented people in a wide range of job functions. Canon’s modern, security-certified offshore operations perform high-volume indexing, coding and other data entry and information processing services. Paper documents scanned anywhere during the day can be securely accessed and processed overnight at Canon business processing centers in either the United States or Asia to speed cycle time and improve customer satisfaction. Canon onshore and offshore teams are an integral, vital part of the company’s business and the value Canon provides to clients.

What Canon Business Process Services offers its clients

Canon has been known as an innovative company with a long-term perspective. Its products and services have earned a global reputation for quality and performance that few can rival. With about $30.3 billion in global revenue, Canon Inc. has ranked in the top-five overall in U.S. patents granted for 36 consecutive years as of 2021. Canon also was ranked the 79th most valuable brand according to Interbrand’s annual ranking of “Best Global Brands” and was named one of Fortune Magazine's World's Most Admired Companies (2022).

How Canon Business Process Services outshines the competition

Canon U.S.A. has been featured in Newsweek magazine’s “Most Loved Workplaces” list. In 2022, Canon U.S.A. was recognized as one of the World's Most Ethical Companies for the fifth consecutive year by the Ethisphere Institute, a global leader in defining and advancing the standards of ethical business practices.

Canon Business Process Services company structure

Canon has been known as an innovative company with a long-term perspective. Its products and services have earned a global reputation for quality and performance that few can rival. With about $30.3 billion in global revenue, Canon Inc. has ranked in the top-five overall in U.S. patents granted for 36 consecutive years as of 2021. Canon also was ranked the 79th most valuable brand according to Interbrand’s annual ranking of “Best Global Brands” and was named one of Fortune Magazine's World's Most Admired Companies (2022).

Canon U.S.A. has been featured in Newsweek magazine’s “Most Loved Workplaces” list. In 2022, Canon U.S.A. was recognized as one of the World's Most Ethical Companies for the fifth consecutive year by the Ethisphere Institute, a global leader in defining and advancing the standards of ethical business practices.

Canon Business Process Services is the business optimization unit of the Canon group of companies and a wholly-owned subsidiary of Canon USA. Canon Business Process Services leverages advanced technologies and services to deliver agility, exceptional workplace experiences and improved business performance. The company achieves these results by applying its workforce management capabilities, Six Sigma methodologies and implementation expertise. The key to Canon’s approach has been leveraging its people, processes, technology resources and analytics to enable clients to maintain and improve their business operations in sustainable ways over the long term.

Canon Business Process Services Philippines is a subsidiary of Canon Business Process Services, Inc. and focuses on enabling operational excellence with the right people, process, technology and data analytics. Robotic process automation, document process management, digital document conversion and creating more efficient workflows are among the services we provide to Fortune 1000 companies and the largest U.S. law firms.

Sample highlight service offering of Canon Business Process Services

Canon Business Process Services is the business optimization unit of the Canon group of companies and a wholly-owned subsidiary of Canon USA. Canon Business Process Services leverages advanced technologies and services to deliver agility, exceptional workplace experiences and improved business performance. The company achieves these results by applying its workforce management capabilities, Six Sigma methodologies and implementation expertise. The key to Canon’s approach has been leveraging its people, processes, technology resources and analytics to enable clients to maintain and improve their business operations in sustainable ways over the long term.

Headquarters

261 Madison Avenue, 10016, New York, NY

Public or Private

private

Seats or staff

1000-4999

Revenue

$500 mil. - $1 bil.

Industries
  • Educational Businesses
  • Energy
  • Financial Services
  • Government
  • Healthcare
  • Insurance
  • Legal
  • Manufacturing
  • Public Utilities
  • Utilities

Details

Year Founded

1959

Countries of fulfillment
  • Philippines
  • United States
Sectors
  • Full service BPO
Contact information

888-623-2668

https://www.cbps.canon.com


About Canon Business Process Services: Review and comparison

Canon Business Process Services Philippines, Inc. is a subsidiary of Canon Inc., an imaging and information technology company.

Canon Business Process Services in the Philippines boasts over 2317 employees and estimated revenue of $557.9 M. The company has been a reliable BPO outsourcing provider for over 40 years, serving 16 consecutive years as a global IAOP leader.

This company offers various business process outsourcing (BPO) services, including customer care, finance and accounting, human resources, and procurement support, that are cost-effective, high-quality, and Canon brand-aligned solutions. Headquartered in New York, Canon Business Process Services have branches all over the United States of America and the Philippines.

Canon Business Process Services Outsourcing

The BPO company leverages its team of Six Sigma experts to provide world-class quality services to clients. The company is also constantly expanding its service portfolio to meet the ever-changing needs of businesses.

In terms of size, Canon Business Process Services is one of the largest BPO providers in the world, with over 2317 employees. In addition, the company has a robust global presence, with branches all over the United States and the Philippines.

In terms of pricing, Canon Business Process Services is very competitive. They offer cost-effective solutions that are tailored to fit the budget of any business size. Canon Business Process Services’ key strengths include their:

  • World-class quality services
  • Strong global presence
  • Cost-effective solutions

These strengths allow Canon Business Process Services to stand out from the competition and provide their clients with the best possible BPO outsourcing experience. In fact, IAOP named them as a Global Outsourcing 100 Leader in the BPO industry for 16 consecutive years.

Canon Business Process Services’s BPO services and pricings

Although we don’t have any reviews on this company’s BPO services specifically, their parent company Canon Inc. has an A+ rating on the BBB website. The few complaints that Canon Inc. has received are primarily about technical issues with their products or difficulties with getting a refund or exchange.

Overall, Canon Business Process Services is a reliable outsourcing provider that offers high-quality BPO services that are Canon brand-aligned. So, Canon Business Process Services is worth considering if you’re looking for a cost-effective BPO outsourcing solution.

Canon Business Process Services’s contact information

Canon Business Process Services’s main headquarters is located in:

261 Madison Avenue, 10016, New York, NY

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 888-623-2668.

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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