Overview
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public
10000+
$1 bil. - $5 bil.
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Details
Gemma Macdonald, Chief Operations Officer
1984
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About Capita: Review and comparison
Capita is a long-term business outsourcing company established in 1984. They make it easier to link businesses, customers, governments, and citizens.
This firm provides unique consulting, digital, and software solutions that enable customers to focus on what they do best to achieve more remarkable results.
Capita specializes in developing, changing, and delivering frictionless experiences for life’s most important moments.
Their focus is on the following industry verticals:
- Telecoms
- Media & Technology
- Retail & Consumer Products
- Energy & Utilities
- Government & Transport
- Financial services
Capita is genuinely dedicated to following its code of conduct and delivering reliably tested processes while they help people unlock their true potential.
This company also gives people access to a vast range of unique and diverse opportunities which offer natural career progression.
Capita Outsourcing
Capita provides consultancy, digital transformation, and Business Process as a Service (BPaaS) to improve the efficiency of government operations and the quality of public services for citizens.
This part of the corporation focuses on five government areas in which it has extensive knowledge and scale:
- Education & Learning
- Local Public Services
- Health & Welfare
- Defense, Security & Fire
- Central Government, Justice & Transport.
Capita’s BPO services and pricings
Capita Scaling Partner has demonstrated success in rapidly accelerating and scaling innovative companies.
Capita offers a wide range of services aimed at assisting potential startups:
CENTRAL GOVERNMENT SERVICES:
- Citizen experience
- Digital operations
- Grant disbursement
- Procurement
- Digital diagnostics
- Digital transformation
- Government venturing
- Public services procurement frameworks
BUSINESS PROCESS SERVICES:
- Finance & Accounting
- Property & Infrastructure
- Workplace administration
- Procurement
- Travel & events
EDUCATION:
- Education
- Services for education
- Local education authority software
- Early career framework
SERVICES BY INDUSTRY:
- Actuarial
- Healthcare
- Retail
- Transport
- Defence
- Housing
- Retail banking
- Utilities
- Financial
- Legal
- Telecoms, media & technology
- Welfare & employability
LOCAL GOVERNMENT SERVICES:
- Education authority software
- Revenues & Benefits
- Building resilient services
- Financial transformation
- Planning, building, & regulatory services
- Public services procurement frameworks
- Digital operations
- Highways infrastructure
- Property asset services
LEARNING & DEVELOPMENT:
- Corporate learning
- Fire Service College
- Apprenticeships
- Employability & online courses
PENSION:
- Pension consulting services
- Pensions administration & software
- Data, Insights & Remediation
CUSTOMER EXPERIENCE:
- Customer experience transformation
- Behavioural science
- Complaint handling
- CX systems & software
- Acquisition & retention
- Collections & debt management
- Contact management
- Data & analytics
DIGITAL & TECHNOLOGY:
- Cloud
- Digital connectivity
- Robotic process automation
- Cyber security
- IT services
- Workplace IT
SOFTWARE:
- Automation
- Finance & payment software
- Workforce management
- Critical communication systems
- Management information systems
MODULAR PEOPLE SOLUTIONS
PAYMENTS
CONSULTING
Capita pricing
This firm does not provide hourly rates or price plans that are set. Their rates vary according to the services offered. Contact Capita for more information about their goods and pricing.
How Capita outshines its competition
Capita is going through its transformation process. They make sure that they constantly and continuously improve and grow.
Capita values open communication and ensure that their workers have the opportunity to ask questions and provide feedback.
They strive to become a more diverse, inclusive, and responsible business.
Capita’s mission is to improve results for its workers, clients and customers, suppliers and partners, investors, and society.
Key executives
Gemma Macdonald (CEO)
Gemma considers cooperation to be the most critical component of every partnership.
She is a vital contributor to shaping and achieving corporate success, and she does this through fostering true alliances.
Capita reviews and comparisons
They are devoted to operating responsibly, serving the community, respecting their employees and the environment, and providing competitive returns to their investors.
“We need people with different skills and experiences, and a passion for helping us keep getting better.” – CAPITA.
Capita’s contact information
Capita’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 44 (0) 20 7799 1525.