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Ceequence

4.1/5 • Glassdoor rating

Overview

Ceequence is an ISO 27001 company that operates a 250-seat call center in Chennai, India, with state-of-the-art technology and experienced customer service professionals for customers in Australia, UK and the US. The Contact Centre services include a combination of inbound and outbound services for business to business (B2B) and business to consumers (B2C). The clients cover a broad range of industry segments that includes Healthcare, telecommunications, retail, financial services, travel/hospitality, Technology and non profit organizations. We are renowned for superior quality and customer service.

Headquarters

-

Public or Private

private

Seats or staff

250-499

Revenue

$5 mil. - $10 mil.

Industries

-


Details

Executive

Rajesh Somasundaram, Owner

Year Founded

2002

Countries of fulfillment

-

Sectors

-

Contact information

91 44 4061 8501

https://www.ceequence.com


About Ceequence: Review and comparison

Ceequence is a call center based in Chennai, India, that also has locations in Australia, the United Kingdom, and the United States. They partner with companies to boost their business performance, ensuring the owners can handle daily tasks while Ceequence works on administrative tasks.

Ceequence Outsourcing

Ceequence is an ideal entity for outsourcing because they have professionals from several industries. They provide custom services based on knowledge of the field. You won’t have to seek specialized employees or train people because Ceequence professionals know the business already.

Ceequence’s BPO services and pricings

Ceequence offers services for several different industries, such as:

  • Businesses
  • Healthcare practices
  • Market research

Their business services include recovery services and call centers for technical assistance. They can also research to ensure you offer what’s ideal for making the most profit in your field. Business research from Ceequence will help you understand what changes will boost your company and help you stand out from the competition.

Healthcare services help medical practices streamline their workflow to focus entirely on patient care. Ceequence will provide the following:

  • Billing and claims processing
  • Medical transcription
  • Receivables management

Market research services include customer satisfaction surveys, advertising tests, and new product development. If you want to grow your business but don’t have the time or effort to conduct this thorough research, Ceequence can handle it all for you.

Ceequence’s pricing

Ceequence doesn’t list its pricing online, but you can contact the company for more information. Tell them about your needed services and build a custom package for your business.

How Ceequence outshines its competition

Ceequence outshines its competition by offering several services under one umbrella. Many BPOs focus on a specific niche, like medical billing or transcription alone. Ceequence offers both services and more.

A business can outsource all the behind-the-scenes work to Ceequence to focus on its priorities. There’s no need to hire new employees and pay benefits and compensation because Ceequence offers affordable service packages.

Key executives

  • Rajesh Somasundaram (Director of Business Services)

Rajesh Somasundaram oversees the operational aspects of Ceequence, including outsourcing and transitions. Somasundaram uses their previous experience as a senior project manager in this director role.

  • Ravi Patwari (Director of Technology)

Ravi Patwari handles Ceequence’s information and communication technology (ICT). Patwari’s previous experience as a technology consultant provides the foundational knowledge necessary for this position.

  • Manohar PrathapSingh (Director of Healthcare Services)

Manohar PrathapSingh oversees the healthcare services that Ceequence provides to clients. PrathapSingh uses experience in the US healthcare field to perform this role.

  • Ramesh Babu (Director of Strategy)

Ramesh Babu has 25 years of experience in business and engineering consulting, which helps in the role of business strategy at Ceequence. Babu’s global background includes working in the US, Australia, Singapore, and South Korea, ensuring Ceequence draws in a broad audience.

Ceequence reviews and comparisons

Ceequence doesn’t share customer reviews on their website, but they have a list of their clients. The list includes prominent global corporations, including Nickelodeon, Google, and Vodafone. These clients and the executives’ experiences and track record make Ceequence a reliable BPO for your business.

Ceequence’s contact information

Ceequence’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 91 44 4061 8501.

Ceequence news, podcast & articles

No news, podcast & articles available for this BPO

Ceequence videos & images

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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