Centrevo

As an innovative outsourcing leader, Centrevo has a reputation of more than 30 years of business process expertise. It has offered these services to clients located across the UK and South Africa. 

Based in Durban, South Africa, Centrevo delivers highly effective customized business solutions for clients across multiple industries, including banking, retail, insurance, telecommunications, and financial services. 

Currently, Centrevo has between 200 and 500 employees and has recently reported revenue of under $5 million. 

Centrevo is a Blake Group Company and local leader in Business Processing Outsourcing (BPO). The services offered by Centrevo specifically aim to enhance sales performance, increase and retain revenue, and drive gross profits. 

The customizable and scalable options available to businesses are designed to ensure that Centrevo can cater to the needs of their client base through state-of-the-art technology, a cross-functional team of professionals, and strong customer support capabilities. 

In addition, Centrevo is proud to be POPI Compliant, Level 1 B-BBEE, and a Registered Financial Services Provider with the FSP number posted on their website. 

Some of the many business service solutions provided by Centrevo include:

• Sales Origination
• Sales Retention Strategies
• Quality Assurance 
• Trend Analysis
• Customer Support (Voice and Non-Voice)
• Mystery Shoppers
• Omni-Channel Customer Service
• Email Response Service
• Customer Surveys
• Upselling & Cross-Selling

This company also collaborates with clients across a wide variety of industries, including FMCG, retail, banking, motor vehicles, NGO/NPO, telecommunications, short- and long-term insurance, and multiple kinds of financial services. 

Centrevo’s pricing

Due to the extreme variation in services provided and client industries supported, potential clients will have to contact the company directly. Get in touch via their online form to hear the pricing plans for the specific services required.

As an innovative BPO, Centrevo prides itself in offering a wide range of top-notch business improvement and planning services. Some of the services, plans, and outcomes described on the company’s website include:

• Customer support strategies that centralize and manage the customer life cycle, reduce the cost of customer voice support, and increase customer loyalty.
• Quality assurance processes to create rapid turnaround, QA cost reduction, improve customer service quality, and increase customer satisfaction metrics
• Sales and financial strategies for operational cost reduction, improved revenue, sales performance increase, and adaptive reporting

Additionally, Centrevo offers 58 million sales leads and customized business solutions for their client base. 

Trevor Chetty (Key Account Executive)

After joining Centrevo in 2020, Trevor Chetty has managed customer relationships, managed business campaigns, created action plans, and much more as the company’s Key Account Executive. Chetty brings over a decade of Key Account Executive experience in addition to campaign management abilities to the role.

As a South Africa-based BPO provider with a wide variety of service offerings, we recommend comparing this company with other BPO solutions providers serving clients in South Africa and the UK, as minimal reviews are available at this time. 

Centrevo’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Website https://www.centrevo.co.za

LinkedIn http://www.linkedin.com/company/centrevo

Facebook https://www.facebook.com/Centrevo-100461211490112

In addition, you may email them at [email protected] or call 7 31 538 4199.