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ClearSource

4.2/5 • Glassdoor rating

Overview

ClearSource at its core is a customer experience company. We help our partners optimize the customer journey from initial acquisition to throughout the lifecycle of each customer. Our mission is to drive customer loyalty and engagement by creating an exceptional experience at every touchpoint. Our services include outsourced customer care, technology including artificial intelligence/machine learning, and consulting services.

Headquarters

-

Public or Private

private

Seats or staff

50-99

Revenue

$5 mil. - $10 mil.

Industries

-


Details

Executive

Ryan Nilsson, Vice President

Year Founded

2008

Countries of fulfillment

-

Sectors

-

Contact information

801-989-5550

https://www.clearsourcebpo.com


About ClearSource: Review and comparison

The main goal of ClearSource BPO is to create a positive experience for every partner’s customers through high-quality BPO services. This positive experience will hopefully result in happier customers and greater customer retention. 

This company offers several services calibrated to take care of the BPO needs of any company. As a result, a company has more time and resources to focus on their own business processes. 

These services are formulated to make every interaction with a customer productive and positive. By creating customized services for providers, the company makes sure customers have the best experience possible. 

ClearSource Outsourcing

ClearSource BPO makes sure that all of its employees put the customer first with streamlined, consistent BPO services. The company works to make sure that its partners do not have to worry about the customer experience so that they can focus on having great products or services. 

Founded in 2008, ClearSource BPO is a midsized company with between 201 and 500 employees. The company is based in the state of Utah in the United States. ClearSource also has a portion of its company overseas in the Philippines. 

ClearSource’s BPO services and pricings

ClearSource BPO’s BPO services and pricings

ClearSource BPO is a customer-focused BPO provider that offers these specific services:

  • Telephone support
  • Chat assistance
  • Remote project management
  • Comprehensive reporting
  • Email handling
  • Cost-effective onshore and offshore solutions

H3 ClearSource BPO’s pricing

The amount you will pay for Clear Source BPO’s services will depend on which services your company needs and the size of your company. Multiple services will cost more than a single service, and certain individual services may be more expensive than others. 

Contact the company to get a direct quote. 

How ClearSource outshines its competition

ClearSource BPO outshines the competition by putting the customer first in everything it does. This company understands that customer retention is a primary goal of its partners. It strives to support that goal by ensuring that customers have a great experience with all of the available services. 

They do this by applying some fundamental principles when it comes to employee training by ClearSource BPO. The company aims to ensure that all customers are treated with compassion and that they have a sense of trust during any interaction with the company. 

Key executives

Nate Spears (Co-Founder)

Nate co-founded the company in 2007. He was also COO of this company from 2014 to 2021. During this time, he made tailored customer service programs his main priority.

 

Rob Goeller (CEO and Co-Founder)

Rob co-founded the company in 2007. He prides himself on having strong leadership and business management skills.

 

Joseph Ray (Customer Experience Manager)

Joseph has been the Operations Manager at ClearSource BPO since November 2021.

ClearSource reviews and comparisons

ClearSource BPO is a provider of many BPO services that are tailor-made for each partner. There are no reviews currently available for ClearSource BPO. For comparison, look at other mid-size BPO companies based in the United States with a presence in the Philippines.  

 

ClearSource’s contact information

ClearSource’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 801-989-5550.

References

https://www.crunchbase.com/organization/clearsource

https://www.glassdoor.com/Overview/Working-at-ClearSource-EI_IE1164177.11,22.htm

ClearSource news, podcast & articles

No news, podcast & articles available for this BPO

ClearSource videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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