Overview
Client’N’Customer Solutions as the name implies is solutions agency for both clients and costumers alike. We solve the problems encountered between our clients and their customers. We do this by establishing customer support systems and other proper Customer Relationship Management strategies tailored individually for each of our clients .
What ClientâNâCustomer Solutions offers its clients
We offer transparency, accountability and profitability among other things. We offer clients growth(simply put) . As a growing or already established business, you might not understand the influence of customer care or might not fully understand the profit that comes from proper customer care . You might think you do not need a customer care line or a customer care partner due to the nature of your business but your clients need onboarding, retention and management. Your clients would need proper onboarding to properly and maximally profit from your service and this in turn retains your clients and sees you coming in with a constant revenue if not anything else .
We also provide sales teams to make sales pitches and lead generation through calls , emails or texts or whatever works for your business structure and this puts you at an advantage because you do not need to hire a sales team by yourself because we provide you with already trained individuals.
In Summary, not only can we help you maintain your current customers, we effectively connect the bridge between you and customers who are interested in your service and also connect you with customers you are interested in.
How ClientâNâCustomer Solutions outshines the competition
Firstly, our hiring structure makes us unique in such a way that we would never lack customer care agents for your business needs.
Secondly, unlike most call center-like agencies out there we do not double book agents to different business: this means once a team has been set for your business and our contract , the agents in that team would only work on your business till the contract comes to an end this way they are putting maximum effort on your business needs .
Lastly, also due to our hiring structure and the location of our staff we can set you up to have customer care services and/or sales services 24 hours of a day if you so choose .
ClientâNâCustomer Solutions company structure
We are a startup BPO owned by 3 entrepreneurs who noticed the rising need for cheap and reliable customer care worldwide. We use the technology of the modern age to solve the customer care and also sales needs of our clients .
201E Franklin Street, 21740, Hagerstown, MD
private
1-49
Unknown
- Advertising & PR
- IT Services and IT Consulting
- Others
- Retail
- Software Tech/IT
- Telecoms
Details
-
- United States
- Agency Contract Partner
- Customer Service
- Output-based
- Outsourcing Consultancy