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Daproim Africa (acquired by StepWise)

3.7/5 • Glassdoor rating

Overview

StepWise is dedicated to providing career opportunities for people from disadvantaged communities, women, the chronically unemployed, and persons with physical disabilities.
Over 300 clients on 5 continents trust StepWise to deliver high quality products and services that allow their businesses to focus on core priorities.
We help guide your business on its AI / ML / NLP journey by providing high quality labelled and enriched training data, content moderation, sentiment analysis, audio and video transcription, along with other data processing outsourced services.

Headquarters

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Public or Private

Private

Seats or staff

11-50

Revenue

Unknown / Non-Applicable

Industries

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Details

Executive

-

Year Founded

2017

Countries of fulfillment

-

Sectors

-

Contact information

-

https://daproim.com/


About Daproim Africa (acquired by StepWise): Review and comparison

Daproim, newly acquired by StepWise, is a sophisticated technological solutions provider out of Kenya. In collaboration with StepWise, located in Austin, Texas, the firm provides business process outsourcing (BPO) services globally.

Daproim refers to itself as an impact sourcing service provider on the company’s website. Within the BPO industry, they perform services and provide products on behalf of their clients. In part, they integrate their solutions into the mainframe of the client company.

Founded in 2017, the company employs 1,000 staff members in conjunction with StepWise. While the company has enjoyed a 7% increase in staff headcount over the past six months, the employee tenure rate is less than a year. This statistic is concerning for the period of the company’s existence, being that they have only been in operation for a few years.

Daproim Africa (acquired by StepWise) Outsourcing

For companies with unique technological needs, Daproim can fulfill the tasks without taking away from the client company’s staff workday. Many companies allocate staffing for specific teams and departments. Therefore, when a unique project arises, it often happens that there aren’t enough people to take on the role temporarily without sacrificing the quality of work from their current workload.

Outsourcing through companies such as Daproim and StepWise allows the quality of work to continue while simultaneously growing operations for future development. Having full staffing capacity for everyday duties maintains customer satisfaction and increases revenue.

Daproim Africa (acquired by StepWise)’s BPO services and pricings

As an impact sourcing service provider, Daproim offers client’s options that pertain to that need. Some of the offerings include:

  • Prediction Modeling
  • Global Workforce Solution 
  • AI Technologies 
  • Natural Language Processing
  • Polyline
  • Autonomous Vehicles
  • Landmarking
  • Collaborative Tool Integration
  • Chatbots
  • Data Processing
  • Self-Checkout Retail
  • Planning Modeling
  • Process Optimization
  • Transcription
  • Object Tracking

This list is not comprehensive because trends in software development and technological implementations are constantly changing. Therefore, Daproim and StepWise are continually working to integrate new approaches and services into their offerings.

Daproim’s pricing

Due to the customized approach that the company has for their clients, they do not offer pre-determined packages or pricing guidelines on their company website. Instead, they encourage prospective clients to reach out to a sales representative on their webpage for a custom quote.

How Daproim Africa (acquired by StepWise) outshines its competition

As a BPO organization in a highly technical sector, Daproim has a unique advantage in that the services offered are atypical of others in the industry. The options the firm provides are highly sophisticated technological solutions; therefore, the firm has a firm grasp on the market they serve.

Key executives

Christina Cavarretta Burke (Chief of Staff)

New to the company as of May 2021, Christina Cavarretta Burke serves in the capacity of Chief of Staff at StepWise. In her position, she works with senior administration to oversee company operations. 

Christopher Harrison (CEO)

Christopher Harrison joined StepWise in 2019 and serves as the company’s Chief Executive Officer, working alongside Christina Cavarretta Burke and other top administration officers.

Daproim Africa (acquired by StepWise) reviews and comparisons

In conjunction with its parent company StepWise, Daproim offers innovative solutions to clients and the companies they serve. Prospective clients can compare the company to organizations such as TechMarket, Outcess, and Tessi.

Daproim Africa (acquired by StepWise)’s contact information

Daproim Africa (acquired by StepWise)’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected]

References

https://www.glassdoor.com/Overview/Working-at-StepWise-Daproim-Africa-EI_IE3826892.11,34.htm

https://www.crunchbase.com/organization/stepwise-f016

Daproim Africa (acquired by StepWise) news, podcast & articles

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Daproim Africa (acquired by StepWise) videos & images

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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