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Digitech Outsourcing

3.8/5 • Glassdoor rating

Overview

Digitech Outsourcing Solution (DOS) is a very comprehensive company with the largest outsourced administrative support, which offers different services such as, Email support, Chat support, and BPO services.

DOS is uniquely focused on delivering the experience to global brands through technology, analytics, and back-office resulting in improved end-user experiences. Your competitors, with better customer service, can easily take away your satisfied customers. DOS portfolio sections show that we’

What Digitech Outsourcing offers its clients

Digitech Outsourcing Solution provides customers with fast, consistent, and accurate services across the world. It’s time to make your life simpler while taking your business to the next level with a highly-skilled, reliable virtual assistant, call, live chat, and email support.

How Digitech Outsourcing outshines the competition

We are Digitech Outsourcing Solution, a 24/7 sales and customer support services provider. We have been providing call, chat and email support, appointment scheduling as well as sales closing services to UK and US customers for the last 10 years. We have experience in several industries including e-commerce, SaaS apps, and platforms.
With so much experience working with US and UK customers.

Digitech Outsourcing company structure

We are the largest outsourcing company in the USA, Rehoboth Beach, Delaware. We don't have any other partners.

Sample highlight service offering of Digitech Outsourcing

We can provide each one of the mentioned positions one agent in cold calling, chat support agent, 150 emails/month, inbound call support, virtual assistant for only 499$ per agent per month.

Headquarters

-

Public or Private

private

Seats or staff

1-49

Revenue

$1 mil. - $5 mil.

Industries

-


Details

Executive

Moonis Mansoor, Director and CEO

Year Founded

2010

Countries of fulfillment

-

Sectors

-

Contact information

14695189948

-

https://www.digitechoutsourcingsolution.com


About Digitech Outsourcing: Review and comparison

Digitech Outsourcing Solution was founded in 2010 and maintains its headquarters in Punjab, Pakistan. The company has a comprehensive client roster across several global regions, including Europe, North America, and Australia. This firm is primarily known for providing customer service, data entry, transcription, and virtual assistant solutions.

According to the company’s website, the business process outsourcing (BPO) organization concentrates on the needs of small to medium-sized businesses. The goal of Digitech Outsourcing Solutions is to help their clients increase their ROI. 

Digitech Outsourcing Solution has worked with clients by the name of Nancy’s Home Store, Let’s Explore Oceans, and Alamo Equity. For a small BPO company, Digitech Outsourcing Solution has managed to produce annual revenues in the millions. The firm’s last reported yearly revenues topped $4 million. 

Digitech Outsourcing Outsourcing

The company states that it is quality-driven and client-focused, allowing clients to save thousands of dollars. Digitech Outsourcing Solution also indicates it is a top-rated BPO provider. The firm can provide services in several different languages, such as German, English, and Spanish. 

When working with clients, their highest priorities are on-time delivery, quality work, and customer satisfaction. For its team of agents, the firm maintains several levels of oversight, including a quality assurance department and front-line supervisors. 

Digitech Outsourcing Solution emphasizes that it delivers high-quality results by combining technology expertise, the best human resources, and top-of-the-line processes.

Digitech Outsourcing’s BPO services and pricings

Digitech Outsourcing Solution has 24/7 availability and provides clients with dedicated support teams that deliver:

  • Live chat support
  • Email support
  • Phone support
  • Virtual assistant services

While the support services are for clients that need to staff the customer service department, virtual assistant services cover small to medium-sized businesses in need of clerical support.

Digitech Outsourcing Solution’s pricing

The company’s website indicates it offers a 5-day free trial to all its clients. Potential customers can schedule an initial 30-minute consultation through the website to obtain a no-obligation quote. The company works with each client individually to determine how many services they need and the scale they need them at.

How Digitech Outsourcing outshines its competition

Digitech Outsourcing Solution beats the competition by offering service guarantees and ensuring world-class professionalism. The company’s services are provided on a 24/7 basis, and the team has dynamic global experience. 

Support agents and virtual assistants work from a central office with a dedicated internet connection for enhanced reliability and service delivery.

Key executives

Moonis Mansoor (Director and CEO)

Moonis Mansoor has served as the Director and CEO for 11 years and five months. His prior experience includes customer service, social media, and order processing. He has degrees in accounting and finance.

Digitech Outsourcing reviews and comparisons

Customer reviews on the company’s website emphasize Digitech Outsourcing Solution’s collaboration and hard work. The reviews also highlight the company’s attention to detail. We recommend comparing the company with other support and virtual assistant services. 

Digitech Outsourcing’s contact information

Digitech Outsourcing’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

References

https://www.glassdoor.com/Overview/Working-at-Digitech-Outsourcing-Solution-EI_IE4963099.11,40.htm

 

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The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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