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Drishti Soft Solutions Pvt Ltd(Ameyo)

3.8/5 • Glassdoor rating

Overview

Ameyo is a customer experience platform that helps enterprises of all sizes to connect, serve and support their customers. Founded in 2003 as Drishti-Soft with a vision to build world-class Enterprise products from India, and re-branded in 2010 as Ameyo, it is a powerful and highly flexible one-stop solution for all your contact center needs that lets the businesses have personalized interaction with every customer across multiple channels, thereby driving customer engagement.

Designed on latest and robust technology, Ameyo delivers customer engagement solutions which help businesses to improve productivity and profitability and meet their overall goals of customer acquisition & retention, repeat sales and requisitioning and business process automation.

Headquarters

-

Public or Private

Private

Seats or staff

201-500

Revenue

Unknown / Non-Applicable

Industries

-


Details

Executive

Bishal Lachhiramka, Founding Member, CEO

Year Founded

2003

Countries of fulfillment

-

Sectors

-

Contact information

91 807 631 7331

https://www.ameyo.com/


About Drishti Soft Solutions Pvt Ltd(Ameyo): Review and comparison

Ameyo is an innovative customer experience platform and Business Process Outsourcing (BPO) services provider headquartered in Gurgaon, India. since 2003. Ameyo started as Drishti-Soft Solutions. Exotel recently acquired Ameyo and looks to transform the face of the Indian IT Industry.

With seven offices in two countries, the professional workforce contains more than 200 individuals in R&D, Sales & Marketing, Engineering, and Support.

The company’s current size is 200 to 500 employees, and its last reported revenue is unknown currently.

Drishti Soft Solutions Pvt Ltd(Ameyo) Outsourcing

Ameyo solutions contain the newest and most innovative technology. Ameyo provides customer engagement solutions to enhance productivity and profitability. Additionally, Ameyo works to help customers meet overall standards involving customer acquisition, retention, repeat sales, and business process automation. 

Drishti Soft Solutions Pvt Ltd(Ameyo)’s BPO services and pricings

Ameyo is a unique contact center transformer that offers these services:

  • Customer Interaction Management (CIM)
  • Contact Center Software
  • Call Center Software
  • Workforce Management
  • Predictive Dialer
  • Interactive Voice Response, 
  • Automatic Call Distributor
  • Customer Experience 
  • Customer Service
  • Customer engagement
  • Contact Center
  • Customer Support 
  • Communication Software
  • Ticketing software, 
  • Helpdesk Software
  • Debt Collection 
  • Inbound/Outbound

The firm also offers its services to an assortment of industries, including Banking, BPO, E-commerce, Financial Services, Telecom, Travel & Tourism, Healthcare, and Retail.

Ameyo’s pricing

Prospective clients can check pricing on Ameyo’s website.

 

How Drishti Soft Solutions Pvt Ltd(Ameyo) outshines its competition

The company is a pioneer in the industry with an AI-powered Fullstack Customer engagement platform that helps with the vertical growth of clients:

  • Delivering flexible choices for on-cloud (private and public cloud) and on-premise options; 
  • Galvanizes their employees;
  • Utilizing innovative solutions;
  • Provides technology solutions that facilitate operations;

Furthermore, Ameyo has a high potential for growth and job creation in India, especially with the recent acquisition by Exotel.

Key executives

Sachin Bhatia (coFounder, CEO)

Sachin Bhatia Is a cofounder of Ameyo as a founding member since the company started as Drishti-Soft. Bhatia serves as Chief Executive Officer for the company.

Binzad Aliar (VP Global Sales)

Binzad Aliar has been with Ameyo since 2013. As Vice President of Global Sales, Aliar works to engage customers and provide new innovative solutions to clients.

Sachin Verma (CFO)

Sachin Verma is the Chief Financial Officer at Ameyo. The CFO is responsible for creating a successful business strategy and leading the way toward financial growth. 

 

Drishti Soft Solutions Pvt Ltd(Ameyo) reviews and comparisons

Ameyo is an innovative call contact center and BPO solutions provider in India with favorable reviews from multiple clients.

The collection head at Lenden said, “We are really pleased to use Ameyo’s service, especially the salient feature of VoiceBot which is enabling Human Line Conversation. Our customers interact with Ameyo’s VoiceBot by perceiving it as a Liveperson, so they respond in a similar way. Moreover, we can able to achieve a 40% cost saving on operational costs due to automated calls.”

Phidelis Mwarenge of Gulf African Bank said Ameyo met desired expectations.

Drishti Soft Solutions Pvt Ltd(Ameyo)’s contact information

Drishti Soft Solutions Pvt Ltd(Ameyo)’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 91 807 631 7331.

References

https://www.crunchbase.com/organization/ameyo

https://www.glassdoor.com/Overview/Working-at-Ameyo-EI_IE581702.11,16.htm

Drishti Soft Solutions Pvt Ltd(Ameyo) news, podcast & articles

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Drishti Soft Solutions Pvt Ltd(Ameyo) videos & images

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