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ENVO

2.5/5 • Glassdoor rating

Overview

ENVO BPO is a business process outsourcing company established for more than a decade focusing primarily in assisting companies with various call centre services such as customer support, telemarketing, lead generation and customer survey. We also provide IT outsourcing services to our clients by fulfilling their IT requirements and managing the IT infrastructure for clients.

ENVO’s mission is to educate companies to outsource their non-core activities and to provide quality services to our clients through our dedicated staff.

Headquarters

-

Public or Private

private

Seats or staff

50-99

Revenue

$10 mil. - $25 mil.

Industries

-


Details

Executive

Jeremy Lim Wei Chang, Director

Year Founded

2009

Countries of fulfillment

-

Sectors

-

Contact information

376102888

https://www.envobpo.com


About ENVO: Review and comparison

Established over a decade ago, ENVO is a Business Process Outsourcing (BPO) services provider headquartered in Malaysia that specializes in providing a vast array of call center services to its client companies. These services include customer surveys, lead generation, telemarketing, and customer support.

They also offer information technology outsourcing solutions to fulfill their clients’ IT needs and manage their IT infrastructure.

ENVO states its mission as educating businesses to outsource activities outside of their core competencies, providing top-notch solutions to these clients through the highly-trained and experienced ENVO staff.

ENVO Outsourcing

ENVO offers its client companies the freedom to focus on their core services and products by removing the hassle, effort, and expense of staffing and managing a call center. This BPO solutions provider states its vision is revolutionizing the concept of outsourcing and becoming a comprehensive BPO solution for an ever-expanding client base.

This company offers carefully tailored solutions to provide its clients with a competitive edge in their various industries.

ENVO’s BPO services and pricings

To meet the unique needs and goals of its client companies, this company offers the following BPO solutions:

  • Customer Service
  • Helpdesk Support
  • Automatic Call Distribution
  • Caller ID
  • Programmable Call Flows
  • Interactive Voice Response
  • Voice Recording System
  • Voice, E-mail, Chat, and Call Support
  • Leads Generation
  • B2B Customer Acquisition
  • B2C Customer Acquisition
  • Appointment Setting
  • Customer Surveys
  • Telemarketing
  • Telesales
  • Training and Development

ENVO’s pricing

ENVO carefully curates each solution package to meet a particular client company’s specific needs and goals. Thus, no two service packages are identical, and prices vary accordingly.

Contact them for a consultation and quote.

How ENVO outshines its competition

ENVO stands out among its BPO solutions provider peers due to its innovative use of cutting-edge technology. This company partners with some of the leading names in customer experience, telemarketing, and B2B and B2C customer acquisition in the market.

The tailor-made solutions packages this company provides are more effective, efficient, and productive than the one-size-fits-all services offered by many BPO companies.

ENVO recruits, trains, and retains highly-experienced staff members who provide top-notch customer care, marketing services, and sales techniques. Combined, these staff members bring decades of experience to the table and give the clients best-in-class call center services.

With the help of the services provided by ENVO, dozens of client companies have found the freedom to focus on and deepen their core competencies, increasing productivity, improving customer experience, and growing the bottom line.

Key executives

Jeremy Lim Wei Chang (Director)

Jeremy Lim Wei Chang has served as Director of the company since January of 2016. He received his Bachelor of Laws degree from the University of Northumbria at Newcastle in 2010 and completed a Bar Professional Training Course at the same university in 2011. He worked as an associate with Lee Hishammuddin Allen & Gledhill for two years and as an associate with Azmi and Associates for one year before joining the team at ENVO.

ENVO reviews and comparisons

ENVO receives high marks from its clients for the efficiency of its services. Clients note that their customer experience scores have improved dramatically since partnering with them.

ENVO’s contact information

ENVO’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 376102888.

References

https://www.glassdoor.com/Overview/Working-at-ENVO-BPO-SERVICES-EI_IE3766752.11,28.htm

https://www.crunchbase.com/organization/envo-b53e

ENVO news, podcast & articles

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The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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