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ESC Corporation

0.0/5 • Glassdoor rating

Overview

ESC Corp is a Business Process Outsource (BPO) company. Our main operations centre is located in Manila, The Philippines, and was established in 2010.
ESC has worked with clients in Australia, New Zealand, and USA. We specialise in helping small and medium size businesses to fully leverage and realise the cost savings and flexibility of offshoring.
Our Australian management team is permanently based in Manila and takes a hands-on approach to leading day-to-day operations. The team brings many years of experience in leading successful offshore operations, with a special focus on instilling an Australian business and service culture throughout our operations.
Our focus and purpose are to help our clients become more efficient, more profitable, and to compete and grow at greatly reduced cost.

What ESC Corporation offers its clients

We differentiate ourselves from some other outsourcing companies in that we do not take a one size fits all approach, where the Client is asked to adapt to a standardised way of doing things. Rather, we believe in building a team that is an extension of your own team, operating and engaging closely with your onshore team, and integrating seamlessly with your systems and processes.

How ESC Corporation outshines the competition

ESC has permanent, onsite Australian management focused on instilling an Australian business and service culture. Competitive pricing and Tailored fit solutions - giving you complete flexibility in setting up your team precisely how you wish to operate, where the Client is asked to adapt to a standardised way of doing things. Rather, we believe in building a team that is an extension of your own team, operating and engaging closely with your onshore team, and integrating seamlessly with your systems and processes.

ESC Corporation company structure

ESC operates under a well-defined structure that ensures a balanced distribution of control and responsibility. We have our Australian directors and management are permanently based in Manila and take a hands-on approach to leading day-to-day operations. The team brings many years of experience in leading successful offshore operations, with a special focus on instilling an Australian business and service culture throughout our operations.

Sample highlight service offering of ESC Corporation

Over 13 years we have grown to provide outsourcing services to a number of additional clients, leveraging our expertise in financial services, NDIS/Disability Support, Broker Assist, and IT Helpdesk.
Our main operations center is in Manila, Philippines, and we have a team of programmers and app developers located in Vietnam.

Headquarters

Ortigas Center, 1605, Pasig, Metro Manila

Public or Private

private

Seats or staff

100-249

Revenue

$5 mil. - $10 mil.

Industries
  • Business Consulting and Services
  • Consumer Services
  • Financial Services
  • Healthcare
  • IT Services and IT Consulting
  • Payroll
  • Real Estate
  • Recruiting Staffing
  • Retail
  • Software Tech/IT
  • Telecoms

Details

Executive

Jeff Jurd

Year Founded

09/20/2010

Countries of fulfillment
  • Australia
  • Philippines
  • United States
  • Vietnam
Sectors
  • Admin Support
  • Customer Service
  • Finance & Accounting
  • Full service BPO
  • IT Services and IT Consulting
  • Office Leasing
  • Outsourcing Consultancy
  • Seat Leasing BPO
  • Software & Application Development
  • Specialized BPO Vertical
Contact information

PH+6328 447 4520 / AU+617 3059 6047

https://www.ezysc.com


About ESC Corporation: Review and comparison

EZY Service Centre (ESC) Corporation is a global service provider that offers customized outsourced services to assist its business partners in reaching their objectives.

The firm strives to deliver quality services efficiently and effectively, ensuring they meet their clients’ needs on time.

ESC Corporation Outsourcing

ESC Corporation is based in Ortigas Center, Manila, Philippines. It has been investing in Filipino talent to deliver high-quality services to corporate clients in Australia, New Zealand, and the United States of America since 2010.

ESC Corporation’s BPO services and pricings

ESC Corporation offers tailor-fit services, such as:

Sales and customer service

  • Data mining
  • Appointment setter
  • Appointment setting QA specialist
  • Sales coach | Appointment setting manager
  • Customer care associate/specialist (inbound)
  • Customer care quality analyst (inbound)
  • Customer care quality manager (inbound)
  • Specialist (online)
  • Live chat/sales support associate
  • Specialist (phone + online)
  • Sales support associate
  • Specialist (phone or telesales)
  • Sales & data analyst | Data analysis manager
  • Telesales support
  • Customer care remote staff
  • Live chat support
  • Community moderation
  • Quality assurance/testing

Digital marketing services

  • Digital marketer/social media marketer
  • Digital marketing manager
  • Sem specialist | Sem specialist manager
  • Assistant marketing campaign manager
  • Marketing project manager
  • Seo specialist | Seo manager
  • Graphic design | Graphic design manager
  • Motion graphic design
  • Motion graphic design manager
  • Graphics design

Back office support

  • Digital processing
  • Accounting
  • HR support/ Recruitment
  • Personal/ Executive assistant
  • Virtual staff leasing
  • Admin assistant

Human resources

  • HR associate/Specialist
  • HR generalist | HR manager
  • Recruitment associate/specialist
  • Recruitment manager

Finance & admin

  • Accountant (CPA qualified)
  • Bookkeeper
  • Admin assistant
  • Executive assistant
  • Personal assistant/receptionist
  • Data entry
  • Loan processor
  • Data reconciliation
  • Financial/research analyst
  • Executive administration manager
  • Collections associate
  • Specialist (outbound)
  • Collections quality analyst (outbound)
  • Collections quality manager (outbound)

IT project management & programming

  • WordPress developer
  • PHP developer
  • Software QA | Software QA manager
  • IT support specialist | IT manager associate
  • Sharepoint developer
  • React JS developer
  • React native developer
  • Project manager

ICT & creative services

  • Web design experts
  • Web development team
  • Software development
  • Storyboards
  • IT support: System/network admin
  • Mobile application developers

ESC Corporation’s pricing

For additional information regarding the company pricing, please contact them here

How ESC Corporation outshines its competition

What sets ESC Corporation apart from other outsourcing companies is its commitment to providing dynamic assistance without compromising quality. 

 

The firm does not operate on a script but relies on intellect and values to deliver remarkable service performance.

ESC Corporation offers its staff competitive compensation incentives and a stable work environment to ensure the best service and talent available.

Additionally, this outsourcing provider is committed to helping its employees grow personally and professionally. ESC Corporation promotes an open-door policy, creating an environment that encourages personal and career development opportunities.

At ESC Corporation, compassion and accountability are crucial. They work with humans, not robots, and hold their staff responsible for their work and decisions.

The firm follows a rigorous training process for all employees, regardless of their previous BPO experiences, to ensure excellent and consistent service quality. 

Additionally, they work hand in hand with their business partners to measure productivity and assist the team in reaching their goals.

Key executives

Patrick Ormond (President)

Patrick is the President of ESC Corporation. He has a wealth of experience in IT and Accounting. He has previously held positions as a Senior Database Administrator at Qantas, Westpac, and AGC.

Patrick effectively set up two BPO operations in the Philippines.

ESC Corporation reviews and comparisons

ESC Corporation proudly boasts a remarkable 4.1-star rating out of 5 on Google reviews. It is a testament to its exceptional service and unwavering commitment to customer satisfaction. 

Renowned for its unparalleled expertise and dedication, ESC Corporation is a beacon of reliability in the industry. 

ESC Corporation’s contact information

ESC Corporation’s main headquarters is located in:

Ortigas Center, 1605, Pasig, Metro Manila

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call PH+6328 447 4520 / AU+617 3059 6047.

ESC Corporation news, podcast & articles

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ESC Corporation videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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