Overview
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private
1-49
$1 mil. - $5 mil.
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About Executive Answering Service: Review and comparison
Executive Answering Service is a Nebraska-based business process outsourcing (BPO) company that offers call answering services. It’s a small business of only 25 employees who handle triage, transfer, and excess calls for their clients.
This company serves local and national clients that range from freelance workers to corporations. Executive Answering Service’s virtual receptionist services offer a budget-friendly alternative to a traditional in-office receptionist. In addition, the cost savings the company provides its clients allows clients to expand their businesses in other areas.
Executive Answering Service Outsourcing
Executive Answering Service has provided 24/7 telephone answering services to its clients for 35 years. The company’s goal is to provide its clients with an edge over their competition. Each call center employee is expertly trained on taking thorough and detailed messages to ensure customer needs and requests are delivered promptly and accurately.
The firm has amassed a list of more than 500 clients, including freelance employees, small businesses, offices with high call volume, and large corporations. Executive Answering Service aims to align itself with your reputation to ensure every outward-facing aspect of your business reflects your desired image.
Executive Answering Service’s BPO services and pricings
Executive Answering Service offers several call center services to its clients, including the following:
- Triaging calls
- Transferring calls
- Answer excess calls
- Take and deliver detailed messages
Executive Answering Service’s pricing
Executive Answering Service’s pricing is entirely dependent on its clients’ needs. For that reason, pricing information isn’t available on their website. However, you can contact the company using the contact form or phone number on their site.
Simply provide a bit of information about your business or organization, and a representative will be able to help determine which of Executive Answer Service’s tools are right for you.
How Executive Answering Service outshines its competition
Executive Answer Service prides itself on its thorough answering and messaging services. A primary focus for each employee is to take and relay accurate, detailed information to clients from their customers. In addition, they excel at triaging calls to ensure each gets handled when necessary.
Key executives
Megan Lipert-Murphy (Founder and CEO)
Megan took over ownership of Executive Answering Service in 2000. Currently, 25 employees work under her. Since Megan took over the company, she’s purchased two other answering services to expand her company’s reach.
Executive Answering Service reviews and comparisons
Executive Answering Service has multiple positive reviews that speak to its professionalism, knowledge, and personable staff.
Chad P praises the company for removing the distraction of his phone, which “used to be the biggest distraction” throughout the day.
Karen Soucie says the team members at Executive Answering Service are great to deal with. She explicitly mentions their professionalism and promptness.
Executive Answering Service provides call center and messaging services to its clients. When looking for comparisons, look for outsourcing call service agencies that offer 24/7 professional call services.
Executive Answering Service’s contact information
Executive Answering Service’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 402-474-3434.
References
https://www.glassdoor.com/Overview/Working-at-Executive-Answering-Services-EI_IE2338827.11,39.htm