Overview
Headquarters
10th Floor, i1 Building, Cebu IT Park, 6000, Cebu City, Cebu
Public or Private
private
Seats or staff
500-999
Revenue
$50 mil. - $100 mil.
Industries
Details
Executive
Trevor Michael, Managing Director
Year Founded
08/07/2008
Countries of fulfillment
Sectors
About Executive Boutique: Review and comparison
Executive Boutique is a call-center-based provider in Cebu City, Philippines that specializes in various BPO services. The company aims to boost overall performance and streamline processes to reduce overhead costs and operating expenditures.
This call center is HIPAA-compliant and has PCI DSS compliant partners, meaning clients have access to several trained professionals who can deliver specialty services. Executive Boutique services clients across the globe, including those in the United States, United Kingdom, Europe, and Australia.
Founded in 2008, the American and Australian-owned firm now generates about $66 million in revenue with steady growth. Executive Boutique has more than 350 employees operating out of its headquarters in the Philippines.
Executive Boutique Outsourcing
Executive Boutique prides itself on hiring and training the best professionals in the industry. The company promotes its extensive training, including the HIPAA-compliant team members.
Additionally, Executive Boutique features HIPAA-compliant software with data encryption that keeps sensitive information secure. The company also partnered with a PCI DSS-compliant call center to manage secure payment transactions.
Executive Boutique’s BPO services and pricings
Though Executive Boutique is a call-center based firm, it provides a wide range of BPO services across several industries, including:
- Data entry
- Claims filing and submission
- Forms and contract processing
- Data mining
- General office tasks
- After-hours and call overflow customer service support
- Billing inquiries
- Order processing
- Customer retention
- Live chat support
- Appointment setting
- Lead generation
- Post-sales follow-ups
- Surveys and market research
Executive Boutique also provides some technical support services to help streamline those needs. The company offers everything from software and mobile app support to software training and troubleshooting.
Executive Boutique’s pricing
Considering the range of services available, it’s not surprising that Executive Boutique does not provide pricing on the website. That said, they do offer a free quote if you reach out via the site.
How Executive Boutique outshines its competition
Executive Boutique emphasizes the HIPAA and PCI DSS compliance as setting the brand apart from the rest of the industry, but that’s not all they highlight. The company shines a spotlight on its talent and the advantages of partnering with a Philippines-based call center.
The firm claims to employ the best technical support and customer service agents in the industry. According to the site, clients can expect trained, college-educated, and performance-driven professionals with skill sets that match the client’s industry.
Additionally, Executive Boutique gives back to the community through several partnerships. For example, the firm helped with disaster relief and even took a dentist to one school to apply fluoride treatments and educate them on oral hygiene.
Key executives
Trevor Michael (Managing Director)
With an extensive history in customer service, Trevor Michael developed strong management skills for the niche industry throughout the Philippines, New Zealand, and Australia. He also serves as President of Select Voicecom Philippines.
Executive Boutique reviews and comparisons
Though Executive Boutique lists several client testimonials on the website, there aren’t many reviews on other reputable sites. The company does have some positive reviews from current and former employees, but before signing up with them, you may want to do a comparison with other companies in the region.
Executive Boutique’s contact information
Executive Boutique’s main headquarters is located in:
10th Floor, i1 Building, Cebu IT Park, 6000, Cebu City, Cebu Further, you may virtually reach out the company through the following contact information:
Website https://www.ebcallcenter.com
In addition, you may email them at [email protected] or call 1-888-700-9555.
References
https://www.glassdoor.com/Overview/Working-at-Executive-Boutique-EI_IE1913204.11,29.htm
https://www.crunchbase.com/organization/executive-boutique
Independent
