Overview
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Private
201-500
Unknown / Non-Applicable
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Details
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2013
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About Expand Offshore: Review and comparison
Expand Offshore, also known as Dentist Front Desk, offers customer support solutions 24 hours a day, seven days a week, 365 days a year.
This innovative company specializes in finding dentistry patients who haven’t been in the office for a while and creating personalized phone calls to help the dentist offices keep consistent appointments.
Based in Honolulu, Hawaii, this privately owned company has helped 35% of Mid-Atlantic dentist companies gain full patient capacity within as little as three months.
Expand Offshore takes pride in the fact that no client will pay an interest rate of more than 420%. Additionally, this company doesn’t require any long-term contracts.
Expand Offshore has between 200-500 employees who work hard to guarantee customer and company satisfaction in every aspect of their careers.
Expand Offshore Outsourcing
Expand Offshore/Dentist Front Desk has over 100 offices ranging from Honolulu to Pampanga in the Philippines.
This dental support company developed a custom programming system called Denticon to help keep up with their own business growth. This system allows the team to fully organize and pull call lists, data, and utilization schedules more efficiently than ever before.
Expand Offshore/Dentist Front desk takes pride in how their levels of organization and teamwork help contribute to a healthier and more dentally aware public.
Expand Offshore’s BPO services and pricings
Here are some of the comprehensive services that Expand Offshore offers:
- 24/7/365 customer support
- In-depth call analysis
- Specialized calls
- Highly trained callers
- Secure and private servers
- Regular reporting
- Insurance and fee customer support
- Email and social media campaigns
- Flexible call schedules built around the client
- Up to 9,000 phone calls a week
Expand Offshore’s pricing
Expand Offshore requests $25 per appointment. This rate is firm, but they allow clients to only pay for what they need. Expand Offshore also runs about 25% cheaper when it comes to helping clients check their insurance and other routine call tasks.
How Expand Offshore outshines its competition
Expand Offshore takes pride in the fact that they have scheduled over 1,750,000 patients since their start. Their high call success rate is partly what sets them apart from competitors. Here are some other factors that set Expand Offshore apart:
- Highly personalized calls
- Never pay for unfilled appointments.
- Friendly team members
- No long term contracts
- Affordable pricing
Key executives
The Team
Expand Offshore/Dentist Front Desk is a privately held company. They take a team approach to their work and use every opportunity to help Expand Offshore live up to its full potential as a company.
Expand Offshore reviews and comparisons
Expand Offshore/Dentist Front Desk offers top-quality calls guaranteed to draw dental clients back into the office.
Their affordable pricing, excellent team support, and promise of no long-term contracts set them apart from many other customer support companies on the market.
Other companies that are similar in size and function to Expand Offshore are Cloudstaff and OfficePartners360.
Expand Offshore’s contact information
Expand Offshore’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call +1 (800) 515-0590.
References
https://www.glassdoor.com/Overview/Working-at-Dentist-Front-Desk-EI_IE4907423.11,29.htm