Fatimites

Fatimites Info Tech is an end-to-end bpm outsourcing services provider. With proven capabilities and deep domain expertise, we address your business challenges through our integrated IT and business process outsourcing solutions that address critical business functions. Our services help clients to improve the top and bottom line of the business and improve sales and client satisfaction.

What Fatimites offers its clients

Customer service and retention
The customer service industry is a continually evolving one. There is an increased demand for customer support channels, and it becomes crucial for enterprises to handle customer touch points across the entire lifecycle. Fatimites Info Tech customer service practice understands the client’s specific expectations and addresses them in a sustainable and comprehensive manner
Sales and lead generation
Leads generation refers to the process of generating prospective consumer interest or inquiring into a company’s services. Sales and marketing are the two important segments of the business for the financial growth and stability. We help in end to end lead generation and sales to help you achieve your sales and financial targets.
Finance and accounting
For organizations across industries, CFO’s are under the constant pressure of reducing costs and enhancing revenues. We offer distinguished finance and accounting outsourcing services to support the end-to-end F&A function. Our services include accounts payable and receivables , credit analysis, document verification and document management for various industries across the globe. Our services help to reduce bad debts and increase profitability in your business.
Contact center
Contact center is an important support system of the organization. In todays competitive world multi national companies outsource range of functions to contact centers which includes air ticketing, insurance claims, customer support and sales. We provide the unique combination of contact center support. We use all advanced tools and technologies to increase sales and improve the top and bottom line in your business. We act as a backbone for your sales team.
Back office
Any organization, irrespective of industry type, has a back-office operations team to support mainstream operations and ensure smooth functioning of day to day tasks. A Strong back-office team not only strengthens the organization, but it also contributes in organizational growth. Back office operations include data processing, data entry, data mining and all activities done at the backend. Our team gives end to end back office support in BPM.
Debt collection
This is the most critical task for most businesses around the world. Timely payment collections help your business in maintaining the cash flow and improve production cycle. Our debt collection services helps to ensure your customers pay in time. In todays volatile market, it is critical to maintain the cash flow of the business to avoid financial risk. Our debt collections team help in improving the cash flow of your business.

How Fatimites outshines the competition

To help our clients grow their business by providing world-class but cost-efficient services in business process outsourcing through a collaborative effort among our employees, suppliers and partners

Fatimites company structure

Fatimites Info Tech is an end-to-end bpm outsourcing services provider. With proven capabilities and deep domain expertise, we address your business challenges through our integrated IT and business process outsourcing solutions that address critical business functions. Our services help clients to improve the top and bottom line of the business and improve sales and client satisfaction.