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Genisys

4.0/5 • Glassdoor rating

Overview

Genisys Group is a new age global information technology and business process services company. We work with enterprises to help them reimagine their businesses to adapt to the digital world and to be successful.

With enterprises and ISVs at an inflection point due to far-reaching disruptions, fueled by Digital Transformation via Hyper Automation, Artificial Intelligence, Analytics, Cloud, Application Modernization, DevOps, and emerging technologies. Genisys Group, with its unique execution strategy, balanced portfolio, and three decades of experience, provides a solution and commitment to deliver to our customers’ needs.

Headquarters

-

Public or Private

private

Seats or staff

500-999

Revenue

$100 mil. - $250 mil.

Industries

-


Details

Executive

Lingaraj Urs, Director and President

Year Founded

2000

Countries of fulfillment

-

Sectors

-

Contact information

91 80 49071100

https://www.genisys-group.com


About Genisys: Review and comparison

Genisys Information Systems is a Business Process Outsourcing (BPO) company headquartered in Bangalore, India. After opening in 1985, they expanded to have satellite offices in New York and London. The company grew from having five employees to employing over 1,000 people on three continents.

Genisys Outsourcing

Genisys Information Systems focuses on customer satisfaction. All employees are accountable and work to build trust with the clients. They aim to help customers grow their businesses, so Genisys Information Systems keeps their clients on the right path as industries scale up.

Partnerships ensure Genisys Information Systems stays current and relevant. The company partners with brands like Microsoft, Amazon Web Services, Hewlett Packard Enterprise, Sisense, and QuerySurge.

Genisys’s BPO services and pricings

Genisys Information Systems offers countless BPO solutions, including:

  • Contact centers
  • Automation and optimization
  • Chatbots
  • Intelligent apps
  • AI-driven maintenance and support
  • Digital quality assurance
  • Enterprise security options
  • IT infrastructure support
  • Digital ad operations

Industries such as banking and financial services, healthcare, technology, manufacturing, marketing, retail, travel, and hospitality can benefit from all Genisys Information Systems offers.

Genisys Information Systems’ pricing

Genisys Information Systems doesn’t publicly post pricing because they customize packages for each business. Clients can choose the services above to build the right option for their needs. There’s no need to stick with one set package and pay for services that remain unused.

How Genisys outshines its competition

Genisys Information Systems stands out in the BPO field because they offer multiple services across all industries. Anyone can take advantage of their amenities, whether they own a hospital, eCommerce shop, or travel agency.

Testimonials about Genisys Information Systems customers state things like:

  • Extended services to include peak hours and weekends, freeing up 45% of the employees’ time
  • Restructured the web portal to increase agency productivity by 24%
  • Integrated mobility features to an existing point of sale (POS) system to streamline store operations

Genisys Information Systems has testimonials from businesses that used their services to streamline operations, offer new methods of communication and productivity, and increase customer reach and satisfaction.

Key executives

  • Sir Ashok J. Rabheru (Chairman and CEO)

Raberhu mentors the executive team in a way that empowers them to keep Genisys Information Systems growing in the right direction. He oversees strategic decisions for the company, too.

  • Geoff Westall (Non-Executive Deputy Chairman)

Westall has over 30 years of business experience. He oversees Genisys Information Systems’ potential growth.

  • Sunil Girdhar (Non-Executive Director)

Girdhar has 30 years of management experience. He helps the BPO operations team stay on track and utilize software to their advantage.

  • Satish Subramaniam (President)

Subramaniam is the President of Genisys Information Systems, overseeing the daily tasks and ensuring all employees strive toward the company’s goal of customer satisfaction.

Genisys reviews and comparisons

Employees reviewing Genisys Information Systems agree that management and team leaders are efficient, professional people, making it a great company to start your BPO career.

Clients share their success stories, giving specific data about how Genisys Information Systems helped grow their businesses.

Genisys’s contact information

Genisys’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at [email protected] or call 91 80 49071100.

Genisys news, podcast & articles

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Genisys videos & images

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About Derek Gallimore

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