View all outsourcing firms

GetCallers

0.0/5 • Glassdoor rating

Overview

GetCaller’s goal is to empower small to medium-sized companies to afford call center services and admin tasks, leveling out the playing field by bringing smaller enterprises to the same level as the “big guns.” GetCallers is tailored to meet the needs of smaller businesses, with agents ready to assist with cold calling, cloud call centers, live chat support, and virtual assistance – all at unheard-of prices in the BPO market.

We serve a broad spectrum of businesses across numerous industries. We have been empowering our clients with qualified agents and sophisticated technology since 2008, sparking a unique synergy responsible for lower costs, higher profit margins, and most importantly, better service that boosts satisfaction and creates long-lasting relationships with customers.

What GetCallers offers its clients

Zero hassle. We train the agent on your specific process, script, rebuttals, and once the agent is ready to go live, we then begin the campaign.

How GetCallers outshines the competition

We are able to start with just 1 agent and bill on a weekly, biweekly, or monthly basis.

GetCallers company structure

Technology is ever-changing, and with it, the way we conduct business and communicate. Today, customers make the first contact with a company through their website, live chat and mobile apps, or social media. But when a customer has a problem or needs assistance, they still reach for their phone.

Customers expect to be able to communicate with the companies in which they do business. They want to know that the person on the other end of the line will be able to help them quickly. With GetCallers, someone is always available to answer that call.

GetCallers is a cloud call center and virtual assistant solution for small and medium-sized businesses. Since 2008, we have been a reliable, modern solution for a variety of common business needs. Our inbound and outbound call center representatives and virtual assistants are ready to help customers, manage administrative tasks, and grow your business.

Sample highlight service offering of GetCallers

Our rate starts at just $200 a week per agent.

Headquarters

135 E 57th St, 14th Floor, 10022, New York, NY

Public or Private

private

Seats or staff

1-49

Revenue

$1 mil. - $5 mil.

Industries
  • Ecommerce
  • Education
  • Entertainment
  • Financial Services
  • Healthcare
  • Pharmaceutical
  • Real Estate
  • Recruiting Staffing
  • Software Tech/IT
  • Telecoms
  • Travel

Details

Executive

Mark Suleman, VP of Operations

Year Founded

08/08/2008

Countries of fulfillment
  • Colombia
  • Philippines
Sectors
  • Admin Support
  • Customer Service
  • Full service BPO
Contact information

(650) 800-5898

https://www.getcallers.com


About GetCallers: Review and comparison

GetCaller’s mission is to empower small and medium-sized businesses to afford superior call center services that put them on par with the big dogs. As you are about to discover, they provide businesses of all sizes with cold calling, appointment setting, and virtual assistant services. 

GetCallers Outsourcing

GetCallers is located in New York City. However, it also features locations in Australia, Canada, and the United Kingdom. It has around 1800 employees.

GetCallers’s BPO services and pricings

As a small business owner, it’s difficult to grow a business when that business cannot handle a large volume of calls independently. GetCallers furnishes a highly skilled team of agents that specialize in cold calling and live chat support. 

They also facilitate the functions of a cloud call center and offer virtual assistance at remarkably competitive prices in the BPO market. 

GetCallers provides the following services to businesses from a wide range of different industries:

  • Cold calling
  • Inbound customer service
  • Appointment setting

They also provide companies with a retinue of expertly-trained virtual assistants. The benefits of combining these services is something that savvy business owners have been eagerly taking advantage of. 

By electing to enlist GetCallers to handle cold calling, inbound customer service calls, appointment setting, and the general functions of a virtual assistant, businesses can save a small fortune in cost savings. Businesses that opt for this arrangement or some similar combination of services will quickly realize the benefits. 

For example, the business will be more profitable and sustain higher rates of customer satisfaction while spending less. 

GetCaller’s pricing

At this point, it would be natural to be curious about pricing information. Here’s a breakdown of how the pricing system works. 

  • 30 hours/week: $5.75 per hour for 3+ agents or 1 agent at $6.75/hr.
  • 40 hours/week: $5.00 per hour for 3+ agents or 1 agent at $6.50/hr.
  • 30 hours/week: $5.95 per hour for 3+ agents or 1 agent at $6.95/hr.

How GetCallers outshines its competition

GetCallers outshines competitors by providing customers with tailored solutions that are engineered for small businesses.

Key executives

Roman Suleman (Vice President Operations)

Roman Suleman has proven to be an exceptionally capable Vice President of Operations. His reputation for excellence in the financial analysis arena is well-deserved. The company benefits from his extensive skill-set and the depth of his expertise.  

Mark S. (Founder)

With a degree in Business Analytics from Harvard Business School, Mark S. had the intellect, the acumen, and the drive to create one of the most popular answering services in the nation. Mark brings a level of precision and professionalism that keeps customers coming back. 

GetCallers reviews and comparisons

When it comes to reviews, this brand touts a stunning 4.5/5 stars more businesses have learned about its uncompromising quality of service. Compared to similar companies in its class, GetCallers has established itself as a reliable answering and virtual assistant service that businesses of all sizes can trust. 

That kind of trust is almost unheard of in this industry which means that GetCaller’s achievements are all the more impressive.

GetCallers’s contact information

GetCallers’s main headquarters is located in:

135 E 57th St, 14th Floor, 10022, New York, NY

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call (650) 800-5898.

References

https://www.crunchbase.com/organization/get-callers

GetCallers news, podcast & articles

GetCallers videos & images

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

Contact Company

This contact feature is reserved for client and partner inquiries only. Submissions by vendors or job seekers are not connected.